Larry H. Miller Dodge Ram Fiat Tucson - Service Center
Tucson, AZ
1,157 Reviews of Larry H. Miller Dodge Ram Fiat Tucson - Service Center
I arrived at me appointed time and was met by Service Rep Kellie Sinkinson who had my service order in hand and we went through it together step by step. I was told it would take about an hour and a half, bu Kellie Sinkinson who had my service order in hand and we went through it together step by step. I was told it would take about an hour and a half, but I kept thinking of things that I wanted checked and each time I approached Kellie she said "can do" so by the time all was finish I had waited 7 hrs. During that time I was offered a ride to a mall, guided to places to eat and offered water a dozen times. Kellie is a special person, well trained and qualified to help guide you through decisions that are sometimes hard to make such as tire ware, differential service, coolant change etc. I was very impressed with her ability to serve many customers and still give each of us full attention. No doubt about it she is the real deal. The best part was that as I added things I wanted done, which started with an oil change, I got no feeling that I was over staying my welcome ,after all my appointment was for 1.5 hours ,but turned into 7 because of all the additional requests I made. Great Service Department and Kudos to the mechanics for a fine job. More
Kellie is the reason why I get my 2018 Ram serviced at Larry H. Miller. She is outstanding!!! Her customer service is top notch and she is very knowledgeable!! I always leave happy!! Larry H. Miller. She is outstanding!!! Her customer service is top notch and she is very knowledgeable!! I always leave happy!! More
Excellent service, easy to schedule, like staying with my Service technician. Company sends me reminders before my needed service. Have always gotten my service at Larry H Miller since I have owned the vehic Service technician. Company sends me reminders before my needed service. Have always gotten my service at Larry H Miller since I have owned the vehicle and I trust their workmanship. More
Brought my 2016 Ram 2500 Cummins to Larry Miller Ram for Changing both fuel filter, oil and filter. Kellie was assigned to check us in and be liaison between customer and garage. Kellie performed the walk a Changing both fuel filter, oil and filter. Kellie was assigned to check us in and be liaison between customer and garage. Kellie performed the walk around to start and informed us in the waiting area that some additional fluid changes were recommended. I knew that these changes were at the due mileage so we had the garage perform the services. There was an additional 1 hour wait but were satisfied with the timing. The cost to perform the services were in line with what we paid to other Ram Dealers. I would rate Kellie as the best customer liaison that we’ve had across the Ram dealers we’ve been to (MA, OK, CO, San Diego and LA in CA, Longview and Olympia in WA). More
She was awesome. Explained all the services that were to be done and kept me updated thru out the entire process. Would come back just for her. Awesome service. be done and kept me updated thru out the entire process. Would come back just for her. Awesome service. More
I loved working with Larry H Miller Dodge! They were so helpful in finding out what was wrong with my car! They were all pleasant to work with as well! Nick Riley was great! He did what he could to help sa helpful in finding out what was wrong with my car! They were all pleasant to work with as well! Nick Riley was great! He did what he could to help save me some money, answered all my questions and always got right back to me when I called! More
Kelley is an amazing customer service rep. She is always super friendly and goes above and beyond to take care of us when we come in. She’s the main reason we bring our car to the dealership for service. super friendly and goes above and beyond to take care of us when we come in. She’s the main reason we bring our car to the dealership for service. More
Quality of service is great because Kellie Sinkinson made it possible. The issue I had was not on her or the department it from where in got my car from in Mesa, they didn’t have my total care contract in th it possible. The issue I had was not on her or the department it from where in got my car from in Mesa, they didn’t have my total care contract in the system More
Lisa, was great as usual. Lisa and Kelley are always happy and helpful. They know their jobs and product. I will continue to ask for them happy and helpful. They know their jobs and product. I will continue to ask for them More