Larry H. Miller Dodge Ram Fiat Tucson - Service Center

Dodge 2500 service. Having problems with my diesel truck so I took it in for a diagnostic test. Located the problem with my vehicle and James gave me my options. He see Having problems with my diesel truck so I took it in for a diagnostic test. Located the problem with my vehicle and James gave me my options. He seemed very knowledgeable and when he didn't know the answers he got back to me in a very timely manner. His customer service was excellent. More

Went above and beyond Brake issue . Two different dealers, each with the same response-service-fix. Third time with same issue I opened a case with Chrysler. That resulted Brake issue . Two different dealers, each with the same response-service-fix. Third time with same issue I opened a case with Chrysler. That resulted in a seven-day stay at the second dealer and some major replacement work. I hope the fix is now permanent, but my confidence is shaken. Highly recommend calling Chrysler for a reoccurring problem; they really light a fire and they have the overall experience for odd, low occurrence issues. Have used this dealer for service for three vehicles (Dodge HD truck, Mustang, and Jeep) for over nine years. Though communications some times get mixed up, they are, overall, the best dealer for service I have ever dealt with in 40 years of owning vehicles. If responding to this survey puts me on any email lists I will wish I had refused to complete the survey. More

Great Service, Great People To be welcomed as soon as you arrive and be told we will get right on it is an amazing feeling. And then to have you vehicle ready to go in just a co To be welcomed as soon as you arrive and be told we will get right on it is an amazing feeling. And then to have you vehicle ready to go in just a couple of hours really made my day. More

Difficult service on a RAM diesel After 3 service trips to a competitor for the same problem that was never resolved, I drove the extra distance to bring the truck to Larry H. Miller. After 3 service trips to a competitor for the same problem that was never resolved, I drove the extra distance to bring the truck to Larry H. Miller. The service writer, Lisa Beatty, learned more by plugging her computer into the diagnostic port than the other dealership did in several days of diagnostics. The truck was fixed within 24 hours and has worked perfectly since. I received a call from the mechanic while he was working on the truck to verify my experiences while driving and explained what was wrong. I am very impressed with the service writer and the mechanic. More

Service All items completed to my satisfaction. Unfortunately I will not be able to use the remaining oil change/service which will expire the end on August All items completed to my satisfaction. Unfortunately I will not be able to use the remaining oil change/service which will expire the end on August 2015. Guess I just don't drive enough! More

Great service Excellent service personnel.and service, have been using this service team since 2000, and would recommend them highly to everyone Owens a Dodge. Grea Excellent service personnel.and service, have been using this service team since 2000, and would recommend them highly to everyone Owens a Dodge. Great job, guys! More

Comfortable facility and nice people I took my car in for auto butler and oil change. Everyone was very nice, though it took a bit long for my service guy to attend to me and take my keys I took my car in for auto butler and oil change. Everyone was very nice, though it took a bit long for my service guy to attend to me and take my keys. When the supervisor saw me waiting I got service right away. The work was excellent and my car looks great. I was advised of suggested additional work based on mileage of my vehicle, but was not pressured to do it. I like the morale at this dealership and the general atmosphere is very pleasant. More

quick service, friendly comfortable waiting room this was a recall visit-quick service appointment set. however my minor complaint was that I had to wait foe the service writer to attend to me-and it this was a recall visit-quick service appointment set. however my minor complaint was that I had to wait foe the service writer to attend to me-and it was not the one I was scheduled for-however another one stepped up to assist More

recall very good service.took in for a recall. out truck in for less than a hour and a half. they had told us around 3 hours. was very pleased. very good service.took in for a recall. out truck in for less than a hour and a half. they had told us around 3 hours. was very pleased. More

Great Service Everyone at the dealership was very friendly and professional. Came in because a back tire was low and they promptly fixed the nail that was in it. Everyone at the dealership was very friendly and professional. Came in because a back tire was low and they promptly fixed the nail that was in it. More