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Larry H. Miller Ford Lakewood

Lakewood, CO

3.4
1,016 Reviews

11595 W. 6th Avenue

Lakewood, CO

80215

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Showing 1,016 reviews

May 30, 2012

I found the salesman, Jason and Finance Manager, JR to be very dishonorable They did not honor their word at anytime. I would NEVER recommend this dealership to anyone and will tell everyone of my experienc More

by imflukey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Fisher and JR
Jul 02, 2012 -

Larry H. Miller Ford Lakewood responded

We are sorry to learn through your DealerRater review that you had an unsatisfactory experience at The Lakewood Fordland. We are reaching out to you to help correct this situation. Would you please call me at 303.374.1633 or reply to this email with some additional details on when you were here, who helped you and the car you were looking to purchase? This will be very helpful to remind us of the details or your encounter. Thank you, Buzz Frankel Director, E-commerce

May 30, 2012

Our visit had started with Hamid greeting us. I told him what I wanted to do and he did exactly that and nothing different. He did not pressure us to do anything that we were not comfortable doing. All empl More

by Angmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamid Azad, JR, and the GM, Phil Bonfanti, Hamid Azad
May 29, 2012

Dealing with Lakewood Fordland and Kerri Smith was a no pressure and no stress experience. Kerri had a new 2013 Ford Edge for my wife and I to test drive that met all the options we requested. More

by Jerry Petrocco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerri Smith, Karri Smith
May 29, 2012

I went through Costco Pricing, and I had talked to Rich almost a year ago, and I realized to get the truck I wanted at affordable monthly payments I needed to put down a larger down payment. A year later I More

by Brian Fossey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Fair and J. R. Cihura, Rick Fair
May 29, 2012

I purchased a 2009 Chevy Aveo from Lakewood Fordland, and Jason Greer made the experience very pleasant. He was exceedingly helpful, and did what he could to make the purchase work for me. I would highly rec More

by jmvenrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Greer, Gil Grosso
May 29, 2012

This dealership was outstanding. They ordered my Explorer for me that was 100% correct. It is so nice- the customer service was also wonderful and they had the vehicle waiting for me upon my arriva More

by jaclene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Whatley, Phil Bonfanti, Phil Bonfanti
May 12, 2012

When I pulled into the dealership I was greated by a few salespeople. I asked to be able to look at their invintory by myself and If I had any questions that I would ask. They were very respectful of my req More

by cjjordanlucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamid , Hamid Azad
May 10, 2012

As soon as I drove up to the dealership, I felt like family. I was treated very well and would recommend it to anyone who is sick of pushy car salesmen and is looking for the best deal in town More

by purpal9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Bonfanti, Phil Bonfanti
April 25, 2012

Do not take your car to this service shop. We took our F150 truck in after a light came on. We asked them to take it for a drive to determine the issue since the light would go off and they couldn't get More

by kderopp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
4
Jul 02, 2012 -

Larry H. Miller Ford Lakewood responded

We are sorry to learn through your DealerRater review that you had an unsatisfactory experience at The Lakewood Fordland. We are reaching out to you to help correct this situation. Would you please call me at 303.374.1633 or reply to this email with some additional details on when you were here, who helped you and the car you were looking to purchase? This will be very helpful to remind us of the details or your encounter. Thank you, Buzz Frankel Director, E-commerce

Jul 09, 2012 -

kderopp responded

We brought our 2005 Ford F150 to the Ford Service Dept around Jan 2012. We don't recall the persons name but could probably find it on the receipt. We spoke to the supervisor of the service dept and he didn't do anything for us to rectify the situation. The blame was passed around and no one admitted to doing anything wrong or offered us anything to try and keep our patronage. We ended up paying almost $500 for nothing! Our truck was not fixed. We ended up fixing it ourselves by changing the spark plugs, which we asked the service dept to check. We weren't there to purchase a car, just get our Ford serviced.

April 23, 2012

I bought a 2007 Ford Mustand Shelby Cobra GT500 convertible from them last year for $40,000 which I thought was a good price based on what they were going for on cars.com which is what they present More

by jnichols13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales manager
Jul 02, 2012 -

Larry H. Miller Ford Lakewood responded

We are sorry to learn through your DealerRater review that you had an unsatisfactory experience at The Lakewood Fordland. We are reaching out to you to help correct this situation. Would you please call me at 303.374.1633 or reply to this email with some additional details on when you were here, who helped you and the car you were looking to purchase? This will be very helpful to remind us of the details or your encounter. Thank you, Buzz Frankel Director, E-commerce

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