
Larry H. Miller Ford Lakewood
Lakewood, CO
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Second time we have bought a truck here. My parents and sister have also purchased there. Working with Mike is easy and painless. Will be back for our next Ford sister have also purchased there. Working with Mike is easy and painless. Will be back for our next Ford More
Service department A+ Russell and Alex are total professionals. I highly recommend using this dealership for your service needs. I have also purchased a vehicle from them in the past. Friendliness a professionals. I highly recommend using this dealership for your service needs. I have also purchased a vehicle from them in the past. Friendliness and Professionalism from all staff. More
I ordered a brand new F-250 and Dan Price kept me informed all along the production schedule and did a great job making sure I was satisfied throughout the process. informed all along the production schedule and did a great job making sure I was satisfied throughout the process. More
Zero customer service I felt as if I was a nuisance and no one cared if I was without a vehicle going on 3 weeks after I purchased it. No one called me I always had to make a call inquiring about my vehicl no one cared if I was without a vehicle going on 3 weeks after I purchased it. No one called me I always had to make a call inquiring about my vehicle. Still don’t have my truck. More
Brian Carlson was great! He didn’t try to pressure me, he gave me good information. He helped a lot. The whole experience was great! gave me good information. He helped a lot. The whole experience was great! More
Damien was our salesperson. He was very courteous, professional, attentive and very responsive to all our questions and needs. We were so happy that he was our sales person. Tory was also super helpf professional, attentive and very responsive to all our questions and needs. We were so happy that he was our sales person. Tory was also super helpful and amazing as well. Jordan in finance helped us through our paperwork with grace and ease. He was super friendly and answered all our questions. I definitely recommend Larry Miller - Lakewood Ford for your future car purchases More
Outstanding as exspected. No waiting around. Todd and his crew are excellent at what they do. They treated us great and were a joy to work with. I will recommend everyone to see Todd and his crew at La his crew are excellent at what they do. They treated us great and were a joy to work with. I will recommend everyone to see Todd and his crew at Larry Miller Ford in Lakewood More
I have bought several cars from dealers in my life time and most of the time it is a miserable experience. I usually dislike dealing with the sales process and cant wait to get out of there. This was not t and most of the time it is a miserable experience. I usually dislike dealing with the sales process and cant wait to get out of there. This was not the case this time. Jason and the finance team (sorry forgot his name though he was super nice as well) were considerate of my time, helped find exactly what I was looking for and brought me through the whole experience with a smile on my face. Thank you guys, you were awesome! More
Worst car buying experience of my life. Nick Sola in "finance" takes advantage of you. Because of Covid, the contract was on a hard drive instead of paper. Nick changed/lied, and deceived the entire con "finance" takes advantage of you. Because of Covid, the contract was on a hard drive instead of paper. Nick changed/lied, and deceived the entire contract. He stated that certain areas could "change at any time". He added almost 10k on my contract for "warranties" and other charges that I did not ask for and was NOT under my consent. When I got home and opened the hard drive on my computer, I saw the extra warranties and charges. I have called and asked him, sales dealer Brian Carlson, and manager Ryan Hansen to remove the warranties many times. They said they would and they never did. I have called at least 10 times already. These people are completely unethical and disgusting. They also gave me my car with no gas and no windshield wiper fluid. Talk about CHEAP. They knew I was a Clinical Social Worker/Essential Worker in the hospital system because of the employment verification, and they still took full advantage of me. I am someone who has dedicated my life to helping people and saving lives. And they took advantage of me during COVID of all times. I cannot stress enough, STAY AWAY FROM THIS DEALERSHIP. If I can save one person the headache and the MONEY, then this rating is worth it. Best believe I'm leaving this rating on every site that I possibly can to warn others. I can't stress enough how slimy and soulless these people are. This process has been a nightmare. Nick, Brian and Ryan's actions were incredibly unprofessional and unethical. Take your hard earned money anywhere else. DO NOT GO HERE. More
Damien and Brian were great to work with and they gave me what I was looking for! Financing was quick and easy. The trick was cleaned and ready when I was! what I was looking for! Financing was quick and easy. The trick was cleaned and ready when I was! More