Back

Larry H. Miller Ford Lakewood

Lakewood, CO

3.7
1,005 Reviews

11595 W. 6th Avenue

Lakewood, CO

80215

Directions

By Type

Showing 1,005 reviews

March 26, 2021

Second time we have bought a truck here. My parents and sister have also purchased there. Working with Mike is easy and painless. Will be back for our next Ford More

by LUCKYSTARS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cross , Ryan Hansen, Nick Sola
Mar 26, 2021 -

Larry H. Miller Ford Lakewood responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Tori Carroll, Sales Manager

March 26, 2021

Service department A+ Russell and Alex are total professionals. I highly recommend using this dealership for your service needs. I have also purchased a vehicle from them in the past. Friendliness a More

by Chasew1802
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell / Alex - Sales
Mar 26, 2021 -

Larry H. Miller Ford Lakewood responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Tori Carroll, Sales Manager

March 18, 2021

I ordered a brand new F-250 and Dan Price kept me informed all along the production schedule and did a great job making sure I was satisfied throughout the process. More

by SCONRAD0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Price, Nick Sola
Mar 18, 2021 -

Larry H. Miller Ford Lakewood responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Tori Carroll, Sales Manager

March 16, 2021

Zero customer service I felt as if I was a nuisance and no one cared if I was without a vehicle going on 3 weeks after I purchased it. No one called me I always had to make a call inquiring about my vehicl More

by MITCHELL_BROWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Carlson, Jordan Johnson, Paul Sarnecki
Mar 16, 2021 -

Larry H. Miller Ford Lakewood responded

Thank you for making me aware of your situation. I would love to answer questions and make sure we get you taken care of. Please reach out to me and we can get to the bottom of this. - Jared Dear, Service Manager, (720) 789-7790

March 14, 2021

Brian Carlson was great! He didn’t try to pressure me, he gave me good information. He helped a lot. The whole experience was great! More

by LazarusRH
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Dantzler ? 5*, Brian Carlson
Mar 15, 2021 -

Larry H. Miller Ford Lakewood responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Tori Carroll, Sales Manager

March 13, 2021

Damien was our salesperson. He was very courteous, professional, attentive and very responsive to all our questions and needs. We were so happy that he was our sales person. Tory was also super helpf More

by Ken and Heather Troxler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien, Tory,Jordan , Jordan Johnson
Mar 15, 2021 -

Larry H. Miller Ford Lakewood responded

It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Tori Carroll, Sales Manager

March 10, 2021

Outstanding as exspected. No waiting around. Todd and his crew are excellent at what they do. They treated us great and were a joy to work with. I will recommend everyone to see Todd and his crew at La More

by langenfeldj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Hilleboe
Mar 10, 2021 -

Larry H. Miller Ford Lakewood responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Tori Carroll, Sales Manager

March 10, 2021

I have bought several cars from dealers in my life time and most of the time it is a miserable experience. I usually dislike dealing with the sales process and cant wait to get out of there. This was not t More

by ahydle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Garcia
Mar 12, 2021 -

Larry H. Miller Ford Lakewood responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Tori Carroll, Sales Manager

March 09, 2021

Worst car buying experience of my life. Nick Sola in "finance" takes advantage of you. Because of Covid, the contract was on a hard drive instead of paper. Nick changed/lied, and deceived the entire con More

by SamF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan Hansen, Brian Carlson, Nick Sola
Mar 09, 2021 -

Larry H. Miller Ford Lakewood responded

Hey Samantha, thank you for your feedback. We want each customer to feel like they enjoyed a transparent car buying experience, clear of any confusion or misunderstandings. Anytime a customer like yourself feels they were in any way misled then it’s my responsibility to figure out what we can do better in the future and how we can improve our customer service experience overall. I hope that you’ll give me the chance to do just that and to further clarify any questions you might have. I hope to hear from you soon. - Tori Carroll, Sales Manager, (720) 789-7790

March 09, 2021

Damien and Brian were great to work with and they gave me what I was looking for! Financing was quick and easy. The trick was cleaned and ready when I was! More

by kcope45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian denhem / Damien Calderon, Ryan Hansen, Nick Sola
Mar 09, 2021 -

Larry H. Miller Ford Lakewood responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Tori Carroll, Sales Manager

...
35
...