Larry H. Miller Ford Lakewood

Worst car buying experience of my life. Nick Sola in "finance" takes advantage of you. Because of Covid, the contract was on a hard drive instead of paper. Nick changed/lied, and deceived the entire con "finance" takes advantage of you. Because of Covid, the contract was on a hard drive instead of paper. Nick changed/lied, and deceived the entire contract. He stated that certain areas could "change at any time". He added almost 10k on my contract for "warranties" and other charges that I did not ask for and was NOT under my consent. When I got home and opened the hard drive on my computer, I saw the extra warranties and charges. I have called and asked him, sales dealer Brian Carlson, and manager Ryan Hansen to remove the warranties many times. They said they would and they never did. I have called at least 10 times already. These people are completely unethical and disgusting. They also gave me my car with no gas and no windshield wiper fluid. Talk about CHEAP. They knew I was a Clinical Social Worker/Essential Worker in the hospital system because of the employment verification, and they still took full advantage of me. I am someone who has dedicated my life to helping people and saving lives. And they took advantage of me during COVID of all times. I cannot stress enough, STAY AWAY FROM THIS DEALERSHIP. If I can save one person the headache and the MONEY, then this rating is worth it. Best believe I'm leaving this rating on every site that I possibly can to warn others. I can't stress enough how slimy and soulless these people are. This process has been a nightmare. Nick, Brian and Ryan's actions were incredibly unprofessional and unethical. Take your hard earned money anywhere else. DO NOT GO HERE. More

Damien and Brian were great to work with and they gave me what I was looking for! Financing was quick and easy. The trick was cleaned and ready when I was! what I was looking for! Financing was quick and easy. The trick was cleaned and ready when I was! More

Great service from Zac and the rest of the team. We were in and out in about 90 min, which was record time for us. in and out in about 90 min, which was record time for us. More

Excellent service! The car buying process was smooth with little problems. The salesman Matt was great, honest and responsive. I definitely recommend this dealership for used or new cars! with little problems. The salesman Matt was great, honest and responsive. I definitely recommend this dealership for used or new cars! More

Great service fast and took care of my needs. Suggested preventive maintenance and the we executed after my approval. They went clearly to all the details and charges were properly explained. Recommended preventive maintenance and the we executed after my approval. They went clearly to all the details and charges were properly explained. Recommended More

I had a 5 Star Experience with Shane. He was able to assess my needs and provide excellent service! I even received a free car wash. I would recommend Larry Miller to family and friends. assess my needs and provide excellent service! I even received a free car wash. I would recommend Larry Miller to family and friends. More

My family has bought 3 cars here in the last 2 months and we loved working with Jon! LHM Ford Lakewood is a great place to do business! Highly recommended! we loved working with Jon! LHM Ford Lakewood is a great place to do business! Highly recommended! More

This place was great! I was able to walk in with no appt and get going with purchasing a new car... the customer service was great, and everyone who helped us was very clear, quick, and efficient! Thanks al and get going with purchasing a new car... the customer service was great, and everyone who helped us was very clear, quick, and efficient! Thanks all! More

Everyone that was a part of my car buying experience was extremely kind, helpful and knowledgeable. They didn’t try to talk me into anything I didn’t want or need or pressure me which so many other places d extremely kind, helpful and knowledgeable. They didn’t try to talk me into anything I didn’t want or need or pressure me which so many other places do. I have bought cars at other places and the entire process was stressful. This time it was relatively quick and painless. I will definitely buy from them again. Brian Carlson was who I spent the most time with and he definitely went above and beyond helping me learn my new vehicle. Shane is who contacted me. He listened to what I was looking for and had the perfect vehicle waiting for me when I got there. More

My experience with Larry H Miller- Lakewood was one of the best buying experiences I’ve ever had purchasing a vehicle. From start to finish it was about ensuring I was happy and satisfied with the process the best buying experiences I’ve ever had purchasing a vehicle. From start to finish it was about ensuring I was happy and satisfied with the process. Highly recommend!!! More