
Larry H. Miller Ford Lakewood
Lakewood, CO
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Conner was very helpful with my purchase of my f 250 helped me answer a lot of questions I had about my needs of what to purchase and make sure it will what I need for my needs for the truck I purchased helped me answer a lot of questions I had about my needs of what to purchase and make sure it will what I need for my needs for the truck I purchased. I was very happy with my purchase after words. More
Everyone was so quite so nice to us. Ryan went above and beyond to help us find the truck I was looking for. He even helped me customise my truck to what I wanted it to be. Ralph was an amazing salesman wh beyond to help us find the truck I was looking for. He even helped me customise my truck to what I wanted it to be. Ralph was an amazing salesman who helped us with all our paperwork. Ralph even went on our way to get the truck I wanted. Our finance guy Nick with so polite and so nice. I will definitely send business their way and I will do business with them in the future. More
They have a good sales and finance group. Their service department is awful. Bought a service contract with our last new SUV in 2017 and only went twice. Quality and service maintenance level was not goo department is awful. Bought a service contract with our last new SUV in 2017 and only went twice. Quality and service maintenance level was not good. Lost money on it but didn’t want our SUV mechanically compromised. We’ve come back for this latest purchase because we were felt their sales group they cared and were very service oriented. Our initial visit was exceptional. However, when we came back to pick up the vehicle, we received a lower level of service as our salesman had been promoted and we were with a new salesman. We had an appointment set up but ended up waiting for 2 hours to finalize financing and receive the vehicle. Even though, the salesman knew we were coming, the vehicle wasn’t even started being detailed and paperwork that could have been done before we got there wasn’t. So we waited and waited for the sales person and detailing. We zipped through finance no issues. More
The overall experience at Larry H Miller Ford was very positive. Very friendly and patient staff. They were attentive to our wants and needs. Ralph Cuellar was patient with us. We looked at and drove seve positive. Very friendly and patient staff. They were attentive to our wants and needs. Ralph Cuellar was patient with us. We looked at and drove several vehicles new and pre owned. He found the right truck in the price range we wanted. We will definitely consider using this dealership in the future if we are in the market for a new vehicle. More
Great service and totally professional conduct. Delivered the car in a timely manner. The car was spotless both inside and out. I would highly recommend Tori to anyone. Delivered the car in a timely manner. The car was spotless both inside and out. I would highly recommend Tori to anyone. More
The sales representative that I worked with was extremely helpful. Listened to what I wanted and didn't waist my time. Very Knowledable. Great job helpful. Listened to what I wanted and didn't waist my time. Very Knowledable. Great job More
This is my first new car lease purchase. I thought, generally, they were easy and straightforward. No pressure, but be honest. I had to be assertive. You can’t assume they know you. generally, they were easy and straightforward. No pressure, but be honest. I had to be assertive. You can’t assume they know you. More
I was truly amazed on how professional Todd was. He took a very stressful situation and made it perfect. I really appreciate and value Todd with Larry H Miller. Thank you again Todd for being awesome!! a very stressful situation and made it perfect. I really appreciate and value Todd with Larry H Miller. Thank you again Todd for being awesome!! More
Took my 2015 F250 diesel in for a CEL due to an apparent problematic reductant tank heater failure Ford is known for. Kevin Casey (service advisor) and Jeff Carrizales (master technician) were extremely eff problematic reductant tank heater failure Ford is known for. Kevin Casey (service advisor) and Jeff Carrizales (master technician) were extremely efficient in diagnosing, confirming and replacing the failed component. They also went above and beyond in making sure a rock chip in the windshield was repaired before it cracked. I definitely would recommend this dealers services. Although this repair was not covered by Ford's warranty any longer, both Kevin and Jeff were helpful in providing dianostic information so my mechanical insurance covered the repair. More
Great experience! Great pricing! And it was a very fast process. I would absolutely recommend this dealership to anyone! Thank you for making my experience great process. I would absolutely recommend this dealership to anyone! Thank you for making my experience great More