Larry H. Miller Ford Lakewood

Took my 2015 F250 diesel in for a CEL due to an apparent problematic reductant tank heater failure Ford is known for. Kevin Casey (service advisor) and Jeff Carrizales (master technician) were extremely eff problematic reductant tank heater failure Ford is known for. Kevin Casey (service advisor) and Jeff Carrizales (master technician) were extremely efficient in diagnosing, confirming and replacing the failed component. They also went above and beyond in making sure a rock chip in the windshield was repaired before it cracked. I definitely would recommend this dealers services. Although this repair was not covered by Ford's warranty any longer, both Kevin and Jeff were helpful in providing dianostic information so my mechanical insurance covered the repair. More

Great experience! Great pricing! And it was a very fast process. I would absolutely recommend this dealership to anyone! Thank you for making my experience great process. I would absolutely recommend this dealership to anyone! Thank you for making my experience great More

I was glad that we can now sit and wait for our car appointment to have my car checked out to for the three month service had an oil change and what ever they need to check and repair my car still in g appointment to have my car checked out to for the three month service had an oil change and what ever they need to check and repair my car still in good shape very good work on my car More

Process was great. Emily was on top of her stuff friendly and accessible. The truck was clean and ready when we showed up for the test drive. Tires were in bad shape wish I would have received more help to g and accessible. The truck was clean and ready when we showed up for the test drive. Tires were in bad shape wish I would have received more help to get new tires from them but thats the worst More

I don’t appreciate being lied to ! Don’t tell me the front struts are worn out and leaking when they are not worn out or leaking ! Adam the service writer told me LH Miller would install new struts for front struts are worn out and leaking when they are not worn out or leaking ! Adam the service writer told me LH Miller would install new struts for $750 ! What a rip off ! More

Wow! A Ford Dealership that actually takes care of their customers, and vehicles! Very impressed with the communication from Adam Pearson, the turn around time on the diagnostics of my vehicle and the work customers, and vehicles! Very impressed with the communication from Adam Pearson, the turn around time on the diagnostics of my vehicle and the work performed. Gives me hope that Ford has a dealership with awesome employees to back their brand well. Adam made sure to give me options on paying over the phone, or waiting until picking up the vehicle along with taking the time to hear all of my concerns. Thank you, Adam! I'll be back! More

Friendly employees willing to listen and not push a vehicle you are not looking for. Finance director was focused on us and our purchase. No interruptions. Wood recommended LHM FORD. vehicle you are not looking for. Finance director was focused on us and our purchase. No interruptions. Wood recommended LHM FORD. More

Great service and assistance with helping me trade and get a new F150. Very helpful folks at Phil Long throughout the entire process from start to finish get a new F150. Very helpful folks at Phil Long throughout the entire process from start to finish More

Used "chat" to schedule appt. for recall & service. Had to call back 2 wks. later to schedule & parts for recall still not ordered. Have to reschedule for recall service. Take down "CHAT" !!!!!!!!!!! to call back 2 wks. later to schedule & parts for recall still not ordered. Have to reschedule for recall service. Take down "CHAT" !!!!!!!!!!! More

Great place to buy a new car. Everyone all around was very nice and easy to deal with. We were in and out in a few hours great staff. very nice and easy to deal with. We were in and out in a few hours great staff. More