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Larry H. Miller Ford Lakewood

Lakewood, CO

3.6
1,009 Reviews

11595 W. 6th Avenue

Lakewood, CO

80215

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Showing 1,009 reviews

January 13, 2021

This is my first new car lease purchase. I thought, generally, they were easy and straightforward. No pressure, but be honest. I had to be assertive. You can’t assume they know you. More

by davegilbert
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Hansen, Zac Huitt, Nick Sola
Jan 13, 2021 -

Larry H. Miller Ford Lakewood responded

Thank you for that review! It’s good to see that your overall experience with us was a positive one. If you have any questions or concerns about your visit, don’t hesitate to let us know! - Tori Carroll, Sales Manager

January 13, 2021

I was truly amazed on how professional Todd was. He took a very stressful situation and made it perfect. I really appreciate and value Todd with Larry H Miller. Thank you again Todd for being awesome!! More

by Newpadd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cross, Todd Hilleboe
Jan 14, 2021 -

Larry H. Miller Ford Lakewood responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Tori Carroll, Sales Manager

January 09, 2021

Took my 2015 F250 diesel in for a CEL due to an apparent problematic reductant tank heater failure Ford is known for. Kevin Casey (service advisor) and Jeff Carrizales (master technician) were extremely eff More

by F250 diesel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Casey, Jeff Carrizales
Jan 11, 2021 -

Larry H. Miller Ford Lakewood responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Tori Carroll, Sales Manager

January 08, 2021

Great experience! Great pricing! And it was a very fast process. I would absolutely recommend this dealership to anyone! Thank you for making my experience great More

by no2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Hansen, Shane Sahli, Paul Sarnecki, Mark Khatib, Nick Sola, Emily Vanatta
Jan 11, 2021 -

Larry H. Miller Ford Lakewood responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Tori Carroll, Sales Manager

January 07, 2021

I was glad that we can now sit and wait for our car appointment to have my car checked out to for the three month service had an oil change and what ever they need to check and repair my car still in g More

by chardeleon.1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mallory
Jan 07, 2021 -

Larry H. Miller Ford Lakewood responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with.- Jared Dear, Service Manager

January 07, 2021

Process was great. Emily was on top of her stuff friendly and accessible. The truck was clean and ready when we showed up for the test drive. Tires were in bad shape wish I would have received more help to g More

by metzler.matt
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Sahli, Emily Vanatta
Jan 07, 2021 -

Larry H. Miller Ford Lakewood responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Tori Carroll, Sales Manager

January 07, 2021

I don’t appreciate being lied to ! Don’t tell me the front struts are worn out and leaking when they are not worn out or leaking ! Adam the service writer told me LH Miller would install new struts for More

by grguthridge
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Pearson
Jan 07, 2021 -

Larry H. Miller Ford Lakewood responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear about your experience at our dealership. I’d appreciate the opportunity to better understand the situation so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Jared Dear, Service Manager, (720) 789-7790

January 07, 2021

Wow! A Ford Dealership that actually takes care of their customers, and vehicles! Very impressed with the communication from Adam Pearson, the turn around time on the diagnostics of my vehicle and the work More

by Yevoli23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Pearson
Jan 07, 2021 -

Larry H. Miller Ford Lakewood responded

Thanks for your wonderful review. We hope to work with you again soon! - Jared Dear, Service Manager

January 05, 2021

Friendly employees willing to listen and not push a vehicle you are not looking for. Finance director was focused on us and our purchase. No interruptions. Wood recommended LHM FORD. More

by Tax
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cross, Nick Sola
Jan 06, 2021 -

Larry H. Miller Ford Lakewood responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Tori Carroll, Sales Manager

January 04, 2021

Great service and assistance with helping me trade and get a new F150. Very helpful folks at Phil Long throughout the entire process from start to finish More

by Andy S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Rico
Jan 04, 2021 -

Larry H. Miller Ford Lakewood responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Tori Carroll, Sales Manager

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