
Larry H. Miller Ford Lakewood
Lakewood, CO
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Fantastic service! Everyone was very friendly and helpful. The process was very smooth and I appreciate all the work everyone did to get the deal done. Special shout out to Tori Carroll for all of he helpful. The process was very smooth and I appreciate all the work everyone did to get the deal done. Special shout out to Tori Carroll for all of her help! More
All people we interacted with were great, Our sales associate (Brian Carlson) helped us through options available to us. We looked at new and used vehicles, and test drove some of them. The f Our sales associate (Brian Carlson) helped us through options available to us. We looked at new and used vehicles, and test drove some of them. The finance people were also very helpful. More
The entire sales process was efficient, professional, and courteous. I appreciated that they understood what kind of shopping experience I was looking for and were able to meet me there. Great group of peopl courteous. I appreciated that they understood what kind of shopping experience I was looking for and were able to meet me there. Great group of people! More
Painless and Friendly I enjoyed working with Zac Huitt ("Yoda") - he is smart, honest and real. We wanted to see the numbers to mull it over and he didn't hesitate to give I enjoyed working with Zac Huitt ("Yoda") - he is smart, honest and real. We wanted to see the numbers to mull it over and he didn't hesitate to give us an estimate - we didn't feel pressured at all. He was very responsive when I had questions. We did end up purchasing and, for once, I didn't have buyer's remorse. (Now is a great time to buy.) Only annoying thing is a day after I drove it off the lot, it needs an oil change. More
Easy to deal with, help me find the best finance option and incentives! Was looking at entering another lease but was able to see the value in financing thus time around and incentives! Was looking at entering another lease but was able to see the value in financing thus time around More
EXCELLENT CUSTOMER SERVICE When we walked in we were greeted by a friendly person behind a desk. We told him we had an appointment. He advised the salesman would be late bur ask When we walked in we were greeted by a friendly person behind a desk. We told him we had an appointment. He advised the salesman would be late bur asked if Zach Hoy would be able to help. We are very glad we said yes. Zach was very patient we us and walked us thru every process until we signed the finale paperwork. After all the t's were crossed and i's dotted he walked us to our new Escape and went thru everything we needed to know about our new car, and there is a lot. He helped us get our phone linked to the car and went thru the app with us until we felt comfortable. We still have a lot to learn, but Zach gave us a great head start. We will probably be ready to buy a new F-150 or Ranger in the near future and I will be looking for Zach Hoy to assist us on that purchase. I would also like to thank Richard Eades who make the loan paperwork go very smooth. Highest ratings to both of these gentlemen and the staff at Larry H. Miller Lakewood, Colorado. More
It was a very nice experience. Everyone involved made sure we taken care of. I will return at a later date and buy myself a car. sure we taken care of. I will return at a later date and buy myself a car. More
Brian was extremely helpful and patient. He helped find a vehicle that a good fit for my wants and needs. We looked at new, used, including other makes, and ultimately ended up with a demo Ford. Management a vehicle that a good fit for my wants and needs. We looked at new, used, including other makes, and ultimately ended up with a demo Ford. Management and Nick in finance were also great to work with. More
I worked with Randolph for my third purchase with him from the dealership. Randolph is very easy to work with and very professional and will keep me coming back give that man a raise! from the dealership. Randolph is very easy to work with and very professional and will keep me coming back give that man a raise! More