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Larry H. Miller Ford Lakewood

Lakewood, CO

3.7
1,005 Reviews

11595 W. 6th Avenue

Lakewood, CO

80215

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Showing 1,005 reviews

May 29, 2020

Very pleasant experience they worked with us to get us exactly what we wanted,great service,great deal great truck will definitely be recommending you More

by KONDROTIS99
Recommend Dealer
Yes
Employees Worked With
Ryan Hansen, Jason Garcia, Nick Sola
May 31, 2020 -

Larry H. Miller Ford Lakewood responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Larry H. Miller Ford Lakewood are glad to have you as a customer. Tori Carroll, Sales Manager

May 25, 2020

This was the best car buying experience I’ve ever had. We were upside down on a Volvo. We traded a V60 in on a 2020 ST. They were accommodating with literally no back and forth. Awesome dealership. More

by tyson17490
Recommend Dealer
Yes
Employees Worked With
Tori, Shane Sahli
May 26, 2020 -

Larry H. Miller Ford Lakewood responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Tori Carroll, Sales Manager

May 25, 2020

Sales was okay, once I received my vehicle they didn’t seem to care much about my car being serviced on and the care or due diligence for their first time buyers during this pandemic. I am glad I was able More

by 2020 Ford Escape titanium
Recommend Dealer
No
Employees Worked With
Service employees were extremely difficult to work with after buying a new vehicle, Randolph Warren, Paul Sarnecki, Nick Sola
May 26, 2020 -

Larry H. Miller Ford Lakewood responded

Hello, it is the goal of our staff to make every visit worthy of a five-star rating. It is disheartening to see that your experience fell short of our standard. I would appreciate the opportunity to address your questions and concerns directly. Please contact me so that I may be of further assistance. - Tori Carroll, Sales Manager, (720) 789-7790

May 24, 2020

Fair and easy to work with Great experience, thanks for making it easy and taking care of us. The escape is working out great. We would buy there again. Low pressure dealer. More

by mark t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Johnson, Paul Sarnecki
May 25, 2020 -

Larry H. Miller Ford Lakewood responded

Thank you for choosing Larry H. Miller Ford Lakewood, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope you enjoy your new Escape! Tori Carroll, Sales Manager

May 20, 2020

Delt with Jordan on a used pickup. Everything went smoothly and quickly. Got a good deal on my trade and will recommend them to anyone needing a vehicle. More

by wadehldn
Recommend Dealer
Yes
Employees Worked With
Ryan Hansen, Jordan Johnson
May 21, 2020 -

Larry H. Miller Ford Lakewood responded

Thanks for sharing your thoughts about your experience with Jordan here at Larry H. Miller Ford Lakewood. We appreciate your business and hope to see you again soon! Tori Carroll, Sales Manager

May 20, 2020

Had to wait 2.5 hours even with an appointment I had an appointment for an oil change and was told it would take 2.5 to 3 hours, because they only have two people doing oil changes. I understand th More

by inkslinger22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jack
May 20, 2020 -

Larry H. Miller Ford Lakewood responded

Hello, it is unfortunate to see that you are not satisfied with our dealership. I would appreciate the opportunity to learn the details of your experience. Please contact me at your convenience so that I can be of further assistance. - Jared Dear, Service Manager, (720) 789-7790

May 19, 2020

They don't care about you, they just want your money, they take advantage of covid 19 so they can sell you something without you noticing. They won't even sanitize your car when you drive it off. More

by @Target15
Recommend Dealer
No
Employees Worked With
Jordan Johnson, Paul Sarnecki, Nick Sola
May 19, 2020 -

Larry H. Miller Ford Lakewood responded

Hey there, it is the goal of our staff to make every visit worthy of a five-star rating. It is disheartening to see that your experience fell short of our standard. I would appreciate the opportunity to address your questions and concerns directly. Please contact me so that I may be of further assistance. - Tori Carroll, Sales Manager, (720) 789-7790

May 18, 2020

Fast, professional and fair! The facility is clean and the process was fast! We did not have to play games and came to a fair deal quickly! More

by ADAMOKID
Recommend Dealer
Yes
Employees Worked With
Daniel Price, Paul Sarnecki, Nick Sola
May 19, 2020 -

Larry H. Miller Ford Lakewood responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Tori Carroll, Sales Manager

May 15, 2020

Outstanding Service and timing Had my 2013 F-350 serviced. I am a disabled Vet so picking up my Ford and delivering it back was A huge help for me. Everything was perfect including More

by rjp2000r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex in service
May 16, 2020 -

Larry H. Miller Ford Lakewood responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jared Dear, Service Manager

May 14, 2020

Fantastic Experience. I recently bought a used F150 at Larry H Miller. I had been working with Joran via email and phone but ended up buying the truck from Zach. Both Jorda More

by SF2617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Johnson, Zach Hoy
May 15, 2020 -

Larry H. Miller Ford Lakewood responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Tori Carroll, Sales Manager

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