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Larry H. Miller Ford Lakewood

Lakewood, CO

3.7
1,005 Reviews

11595 W. 6th Avenue

Lakewood, CO

80215

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Showing 1,005 reviews

December 31, 2019

Great customer service This is a great dealership I will recommend to everyone and you can count they will get you in a truck with great deals for your budget More

by LBEDON1823
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rascon, Mark Khatib
Jan 02, 2020 -

Larry H. Miller Ford Lakewood responded

Thanks for the review! Have a great day! - Tori Carroll, Sales Manager

December 29, 2019

2018 Ford Expedition Searching for your next car or truck is not easy and can be very stressful. Eddie and Mark were great. They were patient, calm and funny and there wa More

by Road trips with the pups!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rascon, Mark Khatib, Nick Sola
Dec 30, 2019 -

Larry H. Miller Ford Lakewood responded

Thanks for stopping by, Joanie! We truly appreciate your support. Enjoy your new ride! - Tori Carroll, Sales Manager

December 27, 2019

Painless Our purchase was quick and painless with no haggling. Jon went out of his way to get the exact vehicle we wanted and it’s much appreciated! More

by Walter Bleser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Hansen, Jonathan Creighton
Dec 27, 2019 -

Larry H. Miller Ford Lakewood responded

Thanks for the review! Have a great rest of your day! - Tori Carroll, General Sales Manager

December 24, 2019

Did Not Disclose Vehicle Was in Accident This dealership did not disclose that the vehicle I purchased had been in a major wreck, sustaining heavy damage. We bought the car used, however, we More

by cmsteuck@icloud.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Pfeifer
Dec 24, 2019 -

Larry H. Miller Ford Lakewood responded

Thank you for your feedback. It’s disheartening to hear that you didn’t experience the excellent customer service we aim to provide. I want to assure you that honesty is one of the core principles of our dealership and the Larry H. Miller organization. If you believe you were taken advantage of or lied to, then I’d appreciate the chance to get to the bottom of this as quickly as possible. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Tori Carroll, Sales Manager, (720) 789-7790

Dec 24, 2019 -

cmsteuck@icloud.com responded

Actually, I left 3 messages yesterday and no one has called back. You can call me if you are that concerned.

December 24, 2019

My new red explorer We had a great experience buying our new car. From the sales man to the finance department everyone was great! We will recommend This dealership to ou More

by JAMES.DONALSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Hansen, Robert Fiorentino, Nick Sola
Dec 26, 2019 -

Larry H. Miller Ford Lakewood responded

Thanks for the review! Have a great day! - Tori Carroll, General Sales Manager

December 20, 2019

Awesome Service Dan Price made this a quick and easy purchase. We where In and out in no time. Finance team was awesome and made it a smooth transaction More

by Colt.rendon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Price, Daniel Price, Nick Sola
Dec 20, 2019 -

Larry H. Miller Ford Lakewood responded

Thanks for the positive review! We appreciate your support. Have a great day! - Tori Carroll, General Sales Manager

December 19, 2019

Excellent Service Randolph was amazing. I spoke to him about a month before just looking at the new 2020 Explorer. He was not pushy. He let me just look and that is all More

by ANNMARIEGONZALES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Hansen, Randolph Warren, Shane Sahli
Dec 19, 2019 -

Larry H. Miller Ford Lakewood responded

Thanks for the review! We will be sure to pass along your kind words to the staff. Should you need anything else, please let us know. - Tori Carroll, Sales Manager

December 18, 2019

Alleman’s F150 Costco Auto Program sent me to Lakewood Ford. I normally to not like to go to large dealerships. I will say I had a very positive experience workin More

by allemanlee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Price, Nick Sola
Dec 18, 2019 -

Larry H. Miller Ford Lakewood responded

Thanks for coming to see us! We appreciate your positive review. Should you need anything else, please let us know. - Tori Carroll, General Sales Manager

December 18, 2019

Great service until they get your money. There are 5 star people on review page they say they PROMISE THEY WILL CALL YOU. BACK AND NEVER DO!! More

by Mavrick71
Recommend Dealer
No
Employees Worked With
Jason Garcia, Mark Khatib, Nick Sola, Michelle Johnson
Dec 19, 2019 -

Larry H. Miller Ford Lakewood responded

Thank you for reaching out and for expressing your concerns. It is disappointing to see that you did not experience the high-quality customer service we aim to provide. If there is anything that we can do to improve your experience, please let us know. - Jared Dear, Service Manager, (720) 789-7790

December 17, 2019

Good customer service Went above and beyond to help us into a new 2019 Ford F 150 we are happy with our truck. Drove 2 1/2 hours to pick up this truck, would buy again More

by vertfam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence Bradshaw, Mark Khatib
Dec 17, 2019 -

Larry H. Miller Ford Lakewood responded

Thank you for choosing our dealership! Enjoy your awesome new truck! - Tori Carroll, General Sales Manager

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