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Larry H. Miller Ford Lakewood

Lakewood, CO

3.6
1,007 Reviews

11595 W. 6th Avenue

Lakewood, CO

80215

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Showing 1,007 reviews

December 18, 2019

Great service until they get your money. There are 5 star people on review page they say they PROMISE THEY WILL CALL YOU. BACK AND NEVER DO!! More

by Mavrick71
Recommend Dealer
No
Employees Worked With
Jason Garcia, Mark Khatib, Nick Sola, Michelle Johnson
Dec 19, 2019 -

Larry H. Miller Ford Lakewood responded

Thank you for reaching out and for expressing your concerns. It is disappointing to see that you did not experience the high-quality customer service we aim to provide. If there is anything that we can do to improve your experience, please let us know. - Jared Dear, Service Manager, (720) 789-7790

December 17, 2019

Good customer service Went above and beyond to help us into a new 2019 Ford F 150 we are happy with our truck. Drove 2 1/2 hours to pick up this truck, would buy again More

by vertfam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence Bradshaw, Mark Khatib
Dec 17, 2019 -

Larry H. Miller Ford Lakewood responded

Thank you for choosing our dealership! Enjoy your awesome new truck! - Tori Carroll, General Sales Manager

December 17, 2019

F150 Purchase The buying experience was straight forward with no pressure. Lawerence our sales representative was easy to work with and knowledgeable on the trucks. More

by TPJPPOWERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence Bradshaw, Mark Khatib, Nick Sola
Dec 18, 2019 -

Larry H. Miller Ford Lakewood responded

Thank you for this wonderful review! We truly appreciate your support of our dealership. Have a great day! - Tori Carroll, General Sales Manager

December 15, 2019

The guy who helped me out was great. There's a fear of having to go to a dealership because the staff can be intimidating and the prices can be high. But the one guy who checked me in to get my key reprog More

by Adavi118@msudenver.edu
Recommend Dealer
Yes
Employees Worked With
Alex
Dec 17, 2019 -

Larry H. Miller Ford Lakewood responded

Thanks for coming to see us! Have a great day! - Tori Carroll, General Sales Manager

December 15, 2019

My negative reviews were deleted I posted a review and received an email today that dealer had responded. Clicked on link and my review is deleted. I look from now to before I bough More

by DavidF1502019Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben Santistevan
December 14, 2019

Quick and Easy Excellent service, nice and caring people! I got what I was looking for and get a great price. Everything was explained very detailed to me. Thank you More

by oskr19878
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Price, Shane Sahli
Dec 17, 2019 -

Larry H. Miller Ford Lakewood responded

Thanks for the review! Have a great day! - Tori Carroll, General Sales Manager

December 12, 2019

New F150 <1000 miles driver door handle broke-2 weeks svc After many issues with dealer during purchase, found driver side door handle falling off, key fob will not lock truck unless pound door handle back in More

by DavidF1502019Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeremey
Dec 13, 2019 -

Larry H. Miller Ford Lakewood responded

Hello there, David. It's unfortunate to hear that our availability for your truck's handle repair was inadequate. WE want to provide an expedited service process for all of our customers, however that's not always possible. I'd appreciate the chance to learn more about your vehicle's issues and ensure that we did everything we could to get it looked at in a more reasonable time-frame. I hope you'll give me a call and we can get to the bottom of this together. - Jared Dear, Service Manager, (720) 789-7790

December 10, 2019

Great truck buying experience We appreciated our sales representative, Connor Baughman’s knowledge of Ford’s products, his helpful approach and lack of pressure. We purchased a F- More

by Kdarvada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conor Baughman, Nick Sola
Dec 11, 2019 -

Larry H. Miller Ford Lakewood responded

Thanks for the review! Have a great day! - Tori Carroll, General Sales Manager

December 10, 2019

Today Dan helped me with the purchase of my new explorer he was great A+ customer service thank you for helping me bang the gong More

by frostmage74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Price, Michelle Johnson
Dec 11, 2019 -

Larry H. Miller Ford Lakewood responded

Thanks for coming to see us! We are thrilled to see that Dan provided excellent assistance. - Tori Carroll, General Sales Manager

December 05, 2019

Very Happy The service was very excellent. I would recommend them to a friend who wishes to buy a Ford truck or car. I would not send them if they wanted a ne More

by darianeeguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tori Carroll, Daniel Price
Dec 05, 2019 -

Larry H. Miller Ford Lakewood responded

Thanks for the 5-star review, Darianeeguy! We appreciate your support of our service department! - Tori Carroll, Sales Manager

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