
Larry H. Miller Ford Lakewood
Lakewood, CO
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My experience with Larry Miller Ford was just great! Damien and Ryan were very helpful, as were the rest of the people my wife and I dealt with. Damien and Ryan were very helpful, as were the rest of the people my wife and I dealt with. More
In short, GO ELSEWHERE. Unless you want to waste your time and money, that is. My third and final straw was a service in which I had scheduled an appt for 2 weeks in adv Unless you want to waste your time and money, that is. My third and final straw was a service in which I had scheduled an appt for 2 weeks in advance for a very simple programming service requiring no parts (it takes 15 min and a computer). I called the service dept 2 days prior to ensure they could still accommodate my appt and they assured me I could simply wait there for the quick programming. I show up 5 min prior to my appt time and wait in the service bay for 45 minutes until someone is finally able to let me know that it will take a full hour for the programming (and I need to pay the full $180/hr rate) though I will need to drop the truck off for the entire day. This is not the first time this has happened where Larry Miller Ford has not honored our scheduled appt time or tried to overcharge for a simple service. That was my final service with Larry Miller Ford and I advise you never to make your first with them. I called Phil Long Ford as I pulled out of the lot and they said to swing by that day and that they would do the programming in 15 min at no charge. More
Very good experience, I typically hate buying cars but Ed made it a very pleasurable wand he was very patient and worked hard to find a way to work with me and my budget made it a very pleasurable wand he was very patient and worked hard to find a way to work with me and my budget More
Ryan was detail oriented, great product knowledge and beat all the competitors procing. I shopped 5 dealerships. Honest - straight forward deal. beat all the competitors procing. I shopped 5 dealerships. Honest - straight forward deal. More
Randolph was beyond exceptional. He went above and beyond to find us a Bronco and in the color we wanted as well. His communication was so on point I have never had any car buying He went above and beyond to find us a Bronco and in the color we wanted as well. His communication was so on point I have never had any car buying experience this amazing in my life. We love Larry H Miller Ford and Tori went above and beyond right along with Ramdolph. We love you guys. 10 stars 🌟 Thank you the Keens More