Larry H. Miller Ford Lincoln Provo

New transmission for $100! When I took my 2014 Fiesta in to resolve a "thunk-thunk" problem, I had no idea what I was in for! After repair work on the axle boots, etc., didn't r When I took my 2014 Fiesta in to resolve a "thunk-thunk" problem, I had no idea what I was in for! After repair work on the axle boots, etc., didn't resolve the problem, the ultimate fix was a new transmission. Thanks to a fine warranty purchased when I bought my car, I paid a total of $100. I appreciate the timely calls from Tyson to keep me apprised of the progress. More

Sales and service Neli and Jonny were great in sales and Derek was great in service. Worked hard to make a good deal and service department worked hard to solve an issu Neli and Jonny were great in sales and Derek was great in service. Worked hard to make a good deal and service department worked hard to solve an issue I was having. More

Didn’t feel valued I have been coming to this location for service and car purchasing for the last 19 years. My father in law is retired from Ford so we have been loyal I have been coming to this location for service and car purchasing for the last 19 years. My father in law is retired from Ford so we have been loyal to Ford. While the 2 salesmen were nice and I ultimately ended up with a car I wanted at a fair price point, the whole process was difficult. I had arranged ahead of time to borrow the car (used)and when I picked it up there appeared to be vomit in the back so I didn’t take it. They did fix it the next day but never deep cleaned or detailed it. They are letting me bring it back to get it detailed but it sure would have been nice to drive away with a clean car. More

Maintenance visit with a couple concerns I was in for scheduled maintenance. I had a scheduled time because I needed a couple issues looked at in addition to the out change/tire rotation. The I was in for scheduled maintenance. I had a scheduled time because I needed a couple issues looked at in addition to the out change/tire rotation. They got me in relatively close to the time More

"AMAZING & PROFESSIONAL" We went into Larry H Miller Lincoln/Ford in Provo, Utah & was very pleased with the amazing entire experience we had overall with the purchase of our We went into Larry H Miller Lincoln/Ford in Provo, Utah & was very pleased with the amazing entire experience we had overall with the purchase of our new truck! From the get go we have worked one on one with Salesman Chad Smith! He was very straight forward and he helped us through the entire purchase to make this happen for us. Me and my husband have been looking for a "Truck" to pull our 5th wheel trailer for sometime. We have had several horrible experiences with many other dealerships in Utah. We basically lost all hope and trust with the entire auto buying experience! We were very hesitant when we came to LHM Provo (Ford) dealership! We met Chad Smith and I am so pleased to say that his dealings with us the entire process made it all comfortable and we have gained all his trust and he made it work for us to get into a fantastic truck to our liking and one that will suit our needs! I highly recommend if you are making a purchase for a vehicle...see Chad Smith! He is experienced, polite, & professional! Thank you Chad for your help to get us into our truck! Leslie Raby More

great service The best part about my experience was the workers in the service department. They were enthusiastic, friendly, and bent over backwards to help. I will The best part about my experience was the workers in the service department. They were enthusiastic, friendly, and bent over backwards to help. I will come back More

Truck Service The experience getting our tailgate fixed was excellent from calling and getting a quote from Matt to setting the appointment and getting the vehicle The experience getting our tailgate fixed was excellent from calling and getting a quote from Matt to setting the appointment and getting the vehicle serviced. We were able to get in quickly and treated with respect. Thank you Matt. More

tyson was great Tyson was great and kept me updated the whole time my vehicle was in the shop I would highly recommend anybody to come to this dealership the staff we Tyson was great and kept me updated the whole time my vehicle was in the shop I would highly recommend anybody to come to this dealership the staff were very knowledgeable More

worst experience with tires I have driven my car only for 11,000 miles and all of my tires get worn out and are in very bad shape right now so when I go back to have a service ch I have driven my car only for 11,000 miles and all of my tires get worn out and are in very bad shape right now so when I go back to have a service check up at the Draper Ford store, those guys checked up and confirmed thatt all the tires are gone. My vehicle mileage is just 11,000 miles it seems that the food covers your tires for about 12,000 miles today. They was pretty happy to cover my tires and to order a new set of tires all four and then all of a sudden they come to conclusion that my car has 19 inch alloy wheels and it is supposed to be 18 inches so they said go back to Provo store and talk to them, saying they should be able to help you as they were the ones who swapped your tires from 18inches to 19inches. when I go back to provi-ford store those guys say me that sorry we are not able to help you so who am I supposed to blame for this. So I just have a question, is it my fault that all my tires are completely wornout and I just want to ask the provi dealership if they will be taking the responsibility if I meet with an accident because of these bad tires and I don’t understand the if I spent $32000 on the car ha ha how can I get tires that are pretty worn out all four of them within the limited tire range (12000 miles) please please help me out in this, provo dealership keeps on delaying this, it’s been two weeks that I requested them and they don’t even give me a floowup call and keep saying we are working on it, we will let you know …. I hope I get justice in this tire issue. More

Oil change I have always been treated very well at this dealership, and the service dept. Has always been friendly and done a good job. Very professional. I have always been treated very well at this dealership, and the service dept. Has always been friendly and done a good job. Very professional. More