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Larry H. Miller Ford Lincoln Provo
Provo, UT
234 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 234 reviews
March 26, 2024
Perhaps the worst service experience of my life. Had to replace the transmission control module. Estimated 4-6 months and there was nothing the dealership could do to even get me a rental car. Then Had to replace the transmission control module. Estimated 4-6 months and there was nothing the dealership could do to even get me a rental car. Then I call and follow up several times during a 5 month period. I’m either put on an endless loop of hold or told some guy would call me back. Never happened. Then I call in one day and find the car is magically repaired but they don’t know when the work was done. Well too bad for them it tells me on the invoice. My car had been sitting there for months. So long that the battery was super dead and they tried to charge me for another. But I guess it’s all okay because the guy who was over my account was either fired or quit months earlier and transferring those to another employee was apparently beyond the ability for the service team to do. Pathetic More
by Tyler Oliver
Employees Worked With
Random guy who was fired/quit, Nate Martin, Leo Zavala, Reese Ensign, Cole Peterson
Helpful March 20, 2024
Larry H Miller dealership in Provo is really quite awesome on taking care of my F150 truck. I have appreciated their attention to detail and the speed in which they get things done. awesome on taking care of my F150 truck. I have appreciated their attention to detail and the speed in which they get things done. More
by Metro builders
Employees Worked With
Nate Martin, Leo Zavala, Reese Ensign, Cole Peterson
March 09, 2024
This service team is excellent. I can always trust their work and their word. Prices are competitive. Maintenance on my car has never been easier. Thanks Nate and Leo. I can always trust their work and their word. Prices are competitive. Maintenance on my car has never been easier. Thanks Nate and Leo. More
by Charlene
Employees Worked With
Nate Martin, Leo Zavala
March 06, 2024
I highly recommend this dealership. Friendly and helpful service. Very transparent and easy to deal with. I had some issues come up and Jon dealership manager reached out immediately t Friendly and helpful service. Very transparent and easy to deal with. I had some issues come up and Jon dealership manager reached out immediately to address the issues to my satisfaction. Very pleased. More
by Emil
Employees Worked With
Jon Henson, Dakota Anderson, Bryant Sakamaki-Kaaua
March 06, 2024
Well, like most other LHM group dealers, the staff makes the process stress free. My experience here is in the top 3 when buying a car. the process stress free. My experience here is in the top 3 when buying a car. More
by Tacos Only
Employees Worked With
Jonny, Dakota Anderson, Dakota Archer
March 06, 2024
I am disappointed every time I have taken my vehicle to be worked on. Spent to much time waiting for a simple oil change. And way too much time for a larger jobs there is no sense of urgency to complete wo be worked on. Spent to much time waiting for a simple oil change. And way too much time for a larger jobs there is no sense of urgency to complete work on a vehicle. More
by The guy
Employees Worked With
Nate Martin, Reese Ensign
