Back

Larry H. Miller Ford Lincoln Provo

Provo, UT

4.3
240 Reviews

1995 N. University Parkway

Provo, UT

84604

Directions

By Type

Showing 240 reviews

April 03, 2024

My experience buying my Ford Bronco was amazing. The staff took care of my every need. More

by Todds08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Henson, Neli Aasa, Rudy Ashford, Dakota Anderson, Jon Jenks, Jonny Payan, Reese Ensign
April 01, 2024

I went in for a specific car that I thought was what I was looking for, but it turned out to be something else. However, Jon Jens and Jon the Store Manager were very helpful and helped me find a car that More

by Fynn.W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Henson, Dakota Anderson, Jon Jenks
March 30, 2024

Good customer service. Fix my car quick. May be they need to offer a free car wash and some snacks for customers waiting. More

by zujeyli2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Zavala
Apr 01, 2024 -

Larry H. Miller Ford Lincoln Provo responded

Thank you for the positive review. I'm sorry that we didn't have snack. We ran out and are waiting for our order to arrive. Hopefully it will be stocked on your next service visit. I'll make sure you get a car wash. Nate Martin

March 30, 2024

Electrical work on my 2023 bronco. They did it with a smile and an Uber. More

by TPeira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Martin
Apr 01, 2024 -

Larry H. Miller Ford Lincoln Provo responded

Thank you for the positive review. I'm glad you were able to use our services to make your experience a good one. Nate Martin

March 29, 2024

Larry H Miller Ford of Provo was awesome to deal with. They were able to take my work truck and my personal vehicle in the same morning and were done with both vehicles in 2 days. The service advisor that More

by Kuuliko Carvalho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Martin, Leo Zavala, Reese Ensign, Cole Peterson
Apr 01, 2024 -

Larry H. Miller Ford Lincoln Provo responded

Kuuliko, Thank you for the positive review. WE are working hard to become more efficient and it's good to see that it's working. I'm glad to hear that our team is working together to get our guests taken care of quickly. Nate Martin

March 26, 2024

They have always taken good care of my car. I came in with extra concerns. They fixed everything perfectly. I had to go to Salt lake today and my car performed perfectly. More

by stevebobiw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name but he was great
Apr 01, 2024 -

Larry H. Miller Ford Lincoln Provo responded

Steve, thank you for the positive review. I'll find out who wo worked with and let him know you were happy with your service. Nate Martin Service Manager

March 26, 2024

Perhaps the worst service experience of my life. Had to replace the transmission control module. Estimated 4-6 months and there was nothing the dealership could do to even get me a rental car. Then More

by Tyler Oliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Random guy who was fired/quit, Nate Martin, Leo Zavala, Reese Ensign, Cole Peterson
Mar 27, 2024 -

Larry H. Miller Ford Lincoln Provo responded

Hello Tyler, I'm very sorry to hear this has happened. I would love to speak with you about this issue and see if I can clear up anything for you. I can't fix what has happened but I'm working to fix this shop so our customers have a better experience moving forward. Please give me a call or and email and I would gladly do all I can to help you and improve our process moving forward. Thank you or your time and I look forward to hearing from you soon. Sincerely, Nate Martin Service Manager LHM Ford Provo nmartin1@lhmauto.com 801.356.4256

March 20, 2024

Larry H Miller dealership in Provo is really quite awesome on taking care of my F150 truck. I have appreciated their attention to detail and the speed in which they get things done. More

by Metro builders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Martin, Leo Zavala, Reese Ensign, Cole Peterson
March 15, 2024

They helped us when our charging cord was having issues and were very helpful when we bought our Lightning More

by cchurch137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reese Ensign
March 09, 2024

This service team is excellent. I can always trust their work and their word. Prices are competitive. Maintenance on my car has never been easier. Thanks Nate and Leo. More

by Charlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Martin, Leo Zavala