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Larry H. Miller Ford Mesa

Mesa, AZ

Overview
Reviews
4.6
2,004 Reviews
Call Dealership (480) 530-9500
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460 E Auto Center Dr.

Mesa, AZ

85204

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Showing 2,004 reviews

November 03, 2025

Good staff. Scott Allen is the best! Fast courteous and knowledgeable. Let’s me know when my vehicle is done. More

by G_Alvarado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Allen
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November 02, 2025

They were all very kind and ensured I found a vehicle that matched the schematics I was looking for. More

by Emily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Baldenegro
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November 01, 2025

The transaction took WAY TOO long! A ridiculous amount of time!!! The music, and fowl language coming from the managers area was offensive, as I was sitting there in the cubicle waitin More

by Mlcipolla57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mario
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Nov 11, 2025 -

Larry H. Miller Ford Mesa responded

Thanks for the feedback—I'm sorry the process felt so drawn out and that expectations around lunch and professionalism weren’t met. I understand how that soured the experience and as the new General Manager, I'd like to make things right. If we haven’t already spoken, please reach out to me directly. - Richard Young, General Manager, ryoung4@lhmauto.com or 480-530-9510

October 31, 2025

Bought a used vehicle , at time of purchase the windshield had a crack in it . Was told don’t worry we’ll get it fixed for you . It’s been a month and the salesman and sale manager are both ghostin More

by Jshenkel71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh and sales manager JL 0 stars
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Nov 08, 2025 -

Larry H. Miller Ford Mesa responded

Hello there, thank you for taking the time to leave a review. This kind of miscommunication is not our standard, and I apologize. As the new General Manager, I’d like to personally look into this and work toward a solution. Please reach out at your convenience. - Richard Young, General Manager, ryoung4@lhmauto.com or 480-530-9510

October 30, 2025

They promised things and didn’t follow through. Also, I purchased late at night and noticed when I got home that the tire was slashed.. When I called the salesman said it was a bad time. After seve More

by Christensen.dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don’t recall the salesman’s name.
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Nov 08, 2025 -

Larry H. Miller Ford Mesa responded

Dan, I hear your frustration and regret that your most recent purchase did not feel supported. As the new General Manager, I’d like the opportunity to speak with you directly so I can work to make things right. Please reach out at your convenience. - Richard Young, General Manager, ryoung4@lhmauto.com or 480-530-9510

October 29, 2025

Outstanding customer service land attention to detail! Managers are friendly and show true appreciation for the customers! More

by Sjcdds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Marrazo, Steven Ibarra
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October 29, 2025

I appreciate the sales manager calling be back to solve the problem. He has been very attentive. More

by MOdle
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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October 28, 2025

Good and attentive service. No hassle no need to commit on the part of the client. More

by Cfuentealba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Zaffino, Dave Harney, Justin Frier, Nick Wheeler, Rod Mills, John Bond, David Du Vall, Jim Cortina, Derek Ironside, Paul Baron
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October 22, 2025

Our sales rep, David Maynes, was very good. He worked hard to help us through the process. The finance officer also was cordial. More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Maynes
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October 21, 2025

Got the suv I wanted , at a great deal. . would shop here again.. very happy with purchase . More

by djhyper66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elton
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