Purchased a new Ford Explorer Platinum yesterday, except for showing us how to sink the cell phones to the car, the salesman didn’t walk us through the features of this car. Also, he told us the car was in getting cleaned when we were on our way. Once we took possession, both the inside and outside, if cleaned, had been done terribly. The front windshield was so dirty we couldn’t see anything when the sun hit it.
I called Richard in finance, to tell him of our dissatisfaction and he was more interested in selling me the warranty package. You should have offered to pay for the new car to be detailed Richard!