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Larry H. Miller Ford Mesa

Mesa, AZ

4.6
1,525 Reviews

460 E Auto Center Dr.

Mesa, AZ

85204

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Showing 1,525 reviews

February 23, 2024

The sales person I worked with Ricky was a very good man. We had some miscommunications on what I wanted, and he is working hard to get that taken care of. Overall I was very pleased with Larry Miller Ford. More

by rres0822
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Inclan
February 23, 2024

Awesome sales person. Attention to details. Spot on. Blue certified vehicle. Happy with our purchase More

by Brad.carlson60
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ricky Inclan
February 23, 2024

The service advisor Justin didn’t call me back for 3 days, I had to call them to find out if my vehicle was ready. Then they tried to charge me for repairs when I had a 5 year 60,000 mile warranty and o More

by kathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Frier, Derek Ironside
Mar 01, 2024 -

Larry H. Miller Ford Mesa responded

Kathleen, I apologize for the delay in communication and any confusion regarding your warranty coverage. Your satisfaction is important to us, and I'm committed to resolving this matter promptly. If we have not discussed this personally by the time that you find this response, please feel free to reach out to me directly. - Anthony Judge, General Manager, 480.530.9510

February 22, 2024

Nobody from larry miller called to left me know my vehicle was ready until after I picked it up from the 3rd where it was sent. It was sent to the 3rd party because it needed a steering wheel alignme More

by Magdziarzjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Cortina
Mar 01, 2024 -

Larry H. Miller Ford Mesa responded

Hello there. I apologize for the lack of communication regarding the status of your vehicle and the inconvenience you've experienced with the steering wheel alignment and tie rods. Your satisfaction is our priority, and I'm personally committed to making things right. If we have not discussed this by the time you find this response, please feel free to contact me directly. - Anthony Judge, General Manager, 480.530.9510

February 22, 2024

I have purchased a car from Larry Miller Ford Mesa in the past and had excellent service. That’s why I went back to purchase my new vehicle. Staff was very helpful and friendly. More

by bcesca4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco
February 21, 2024

My advisor was very helpful and professional. They got my truck back to me the same day. I will use them again for any service my truck may need in the future. More

by phillip.martinez807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel lewis
February 21, 2024

Thanks to Justin for a service well done. Our Vehicle was repaired on time and was Washed when we picked it up the dealership the technicians and Justin did a great job. Thank you so very mu More

by Eddiecathy87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Techs who repairs car., Katlynn Artz, Justin Frier
February 20, 2024

Good service, lots of checkins while waiting and no sales people trying to hassle you in the waiting area 10/10 More

by k.lin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby gave 5 star service
February 20, 2024

Our experience was pleasant as were our sales person Gibson. All good except financial and paperwork took a long time. More

by Billdnelson1943
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Farzier, Gibson Nganga
February 19, 2024

It’s been a long while since I’ve been in a dealership to purchase a vehicle. Duncan and Richard were awesome. They both went out of their way to make sure my family and I had a positive experience. Thank yo More

by cheryle V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duncan and Richard
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