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Larry H. Miller Ford Mesa

Mesa, AZ

4.6
1,540 Reviews

460 E Auto Center Dr.

Mesa, AZ

85204

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Showing 1,540 reviews

February 13, 2024

Efficient, courteous, and honest service. Did an all points inspection and only did recommended and or requested services. More

by stmdomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlynn Artz
February 13, 2024

The salesperson Gary Warning was helpful, friendly and professional. He and Richard in finance, were efficient and exerted no pressure on me. They simply presented the options and explained what the optio More

by hajemison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Warning, Richard (in finance)
February 12, 2024

Great service, friendly advisor, good update timeframe, not pushy with upsells but still informative about status of vehicle. More

by Brandon.biddle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Zaffino
February 11, 2024

Right or wrong your people listen before they speak. In my experience in automotive, I have worked and dealt with all aspects of commercial and retail automotive , parts sales manager , general manager, More

by mannymont12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlynn Artz
February 10, 2024

Great service writer fast service you haven’t updated my service on FordPass or cleared my oil change More

by Doreenraemn@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bond
February 10, 2024

Service was exactly what I needed. Katlynn advised what she was doing and followed through. More

by Derwin.Coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlynn Artz
February 10, 2024

Excellent experience, great service and service advisor! Got two trucks service on a Saturday in less than 2 hours!! Thank you Fernando!! More

by Flip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Pacheco
February 09, 2024

EXCELLENT Service DEPT COMPLETED JOB , RENTAL VEHICLE WAS A PLUS, STAFF QUITE FRIENDLY MY VEHICLE RUNNING BEAUTIFULLY More

by AGM8682
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SUZIE, Katlynn Artz
Feb 17, 2024 -

Larry H. Miller Ford Mesa responded

Thank you for taking the time to leave us a review. Our team always strives to give a top-notch dealership experience. Please let us know if there is anything else we could have done to make your visit worthy of 5 stars! - Anthony Judge, General Manager, (480) 530-9500

February 09, 2024

Poor communication about delays and work being performed, still waiting on service managers call back. More

by caseygrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Harney
Feb 17, 2024 -

Larry H. Miller Ford Mesa responded

Thank you for reaching out. We understand that waiting longer than anticipated and poor communication can be frustrating, and apologize for any inconvenience that we may have caused. We take all feedback seriously and are committed to improving our processes so that we can provide the best possible customer experience. Please don't hesitate to reach out so that we can discuss your concerns in more detail. I look forward to hearing from you. - Anthony Judge, General Manager, (480) 530-9500

February 08, 2024

The staff was friendly, courteous, and the waiting area was clean. My service was performed within the timeframe quoted. More

by Dwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby, 5 stars
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