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Larry H. Miller Ford Mesa

Mesa, AZ

4.6
1,540 Reviews

460 E Auto Center Dr.

Mesa, AZ

85204

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Showing 1,540 reviews

February 03, 2024

The service was very professional. She accepted my repair request and understood exactly what I wanted done. She kept me informed throughout the entire service procedure More

by joboswel25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlynn Artz
February 03, 2024

The service Susie provided was excellent. Car came back in great shape and was repaired in about half the time that was originally quoted. More

by Matthayoriginal
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Suzie
February 03, 2024

Great job in the service department. Scott was thorough and knowledgeable and very helpful. Thanks. More

by ALAN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Scott, Katlynn Artz
February 03, 2024

Fantastic is what I have to say about the team today! ! From puck up to drop off I always knew where I stood with my service b More

by Rothsruth
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Susie famoso
February 03, 2024

Very friendly, helpful and worked hard to get the major repair done so I could get back on the road to get home. The complimentary Lyft service was very appreciated. More

by Becky
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Derek Ironside
February 01, 2024

Had my last oil change done at Pep Boys, they said I needed to replace rusted shocks. Your tech told me they were fine ! I appreciate the honesty !! More

by htmoto
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Quicklane staff
February 01, 2024

I arrived at opening time with about ten vehicles ahead of me. Once the staff started we were checked in efficiently and the recall was done without any issues. More

by Johnny Be Good
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin Frier
February 01, 2024

I felt they were very honest about everything and I didn’t feel pressured to or not to buy a vehicle which I really appreciated. I was treated well from the salesman to the finance person. Thanks to ev More

by Jerry K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Susin
Feb 01, 2024 -

Jerry K responded

Thanks to everyone for treating me well.

February 01, 2024

Told me they hoped to get me out in one day…. took 7 business days. Under warranty, put on at least $1000.00 worth of unnecessary parts. I still have the same issue. More

by Jacketdad
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fernando Pacheco
Feb 17, 2024 -

Larry H. Miller Ford Mesa responded

Hello there. Thank you for bringing this to my attention. I would appreciate the chance to speak with you about your service experience. If we have not connected by the time you find this response, please contact me directly. I look forward to resolving this together. - Anthony Judge, General Manager, (480) 530-9500

February 01, 2024

Suzie was fantastic, she took care of everything. Everything was fixed and she used my rewards to pay for the deductible, I had no idea I could use them for payment. More

by dpenman1205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzie
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