
Larry H. Miller Ford Mesa
Mesa, AZ
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Even though I had to reschedule this appointment because of inclement weather where I live, I live 85 miles away, I wanted to bring my car to this dealership because this is where I bought it and the servic of inclement weather where I live, I live 85 miles away, I wanted to bring my car to this dealership because this is where I bought it and the service has always been impeccable. I was a little early and they accepted my vehicle And the three recall service says that needed to be completed. They told me would take anywhere from 3 to 5 hours. I was thrilled when they were done in 3 1/2 hours and my Service rep, Katlynn, explained why it didn’t take as long as they thought it might. Katlynn has been my service rep for a little over a year and a half, and she never fails to satisfy my every whim and answer any question that I have More
Suzie-Q is the best service manager I've ever had. She went above and beyond to help me get the service I needed and the service I requested. She went above and beyond to help me get the service I needed and the service I requested. More
The salesperson Gary Warning was helpful, friendly and professional. He and Richard in finance, were efficient and exerted no pressure on me. They simply presented the options and explained what the optio professional. He and Richard in finance, were efficient and exerted no pressure on me. They simply presented the options and explained what the options covered. More
Right or wrong your people listen before they speak. In my experience in automotive, I have worked and dealt with all aspects of commercial and retail automotive , parts sales manager , general manager, In my experience in automotive, I have worked and dealt with all aspects of commercial and retail automotive , parts sales manager , general manager, commercial district manager, Service Manager. In dealing with your Larry Miller Ford I have had nothing but great service at all levels dealing with your people. It’s hard to find good people that care about what they do and keep them. So far in my experience with LMF I am very happy with the service I receive. From Kaitlyn my service advisor to the outside sales reps, to the parts department. To my favorite person there who is no longer with us but to never be forgotten. Mike Rupert cheers friend ! Thank you LMF for your continued dedication to great service. More