Larry H. Miller Ford Mesa

When I pulled up for my first visit to LHM Ford Mesa, I was expecting a normal experience with a service adviser who has to deal with people all day and usually isn’t that great at it. They usually have a was expecting a normal experience with a service adviser who has to deal with people all day and usually isn’t that great at it. They usually have a hard time acting in a pleasant manner and being authentic. This time was different. Katlynn Artz greeted me and had a warm, inviting personality. It was refreshing. Once my service was finished she was able to get me a small discount for my first visit and I really appreciated that. The service timeframe given was accurate and a fair price. I left this experience with a positive view of this location, and I think it was mainly the result of Katlynn. The free car wash was also better than expected. They even removed all the hard-to-remove bugs stuck on the front of my car. More

The parts department at LHM is worse then before. They claim integrity highest ethical standards on indeed they don’t give discount for business customers claim integrity highest ethical standards on indeed they don’t give discount for business customers More

Very disappointed. Everytime I brought my NEW car here for oil change they found something wrong with the car and claimed it was maintenance. Took over 2 hours for them to tell me something broken but fix for oil change they found something wrong with the car and claimed it was maintenance. Took over 2 hours for them to tell me something broken but fixed recently in June. Very dishonest. More

All round great guy to work with! Highly recommend him! Ask for Wyatt.. tell him spidy kid sent you. Great deal, great service! Even delivered to my home! Easy transaction Ask for Wyatt.. tell him spidy kid sent you. Great deal, great service! Even delivered to my home! Easy transaction More

Quoted time was to long and not expected beings I made a Quoted time was to long and not expected beings I made a appointment. To keep it short and sweet, Joey went above and beyond what I expected from him Quoted time was to long and not expected beings I made a appointment. To keep it short and sweet, Joey went above and beyond what I expected from him to turn a bad situation to great experience in the end.. He restored my patronage with the dealership. Thanks Stan More

Disappointed Purchased a new Ford Explorer Platinum yesterday, except for showing us how to sink the cell phones to the car, the salesman didn’t walk us through th Purchased a new Ford Explorer Platinum yesterday, except for showing us how to sink the cell phones to the car, the salesman didn’t walk us through the features of this car. Also, he told us the car was in getting cleaned when we were on our way. Once we took possession, both the inside and outside, if cleaned, had been done terribly. The front windshield was so dirty we couldn’t see anything when the sun hit it. I called Richard in finance, to tell him of our dissatisfaction and he was more interested in selling me the warranty package. You should have offered to pay for the new car to be detailed Richard! More

Amazing! Amie makes the car buying experience so good! She will find you the exact car you want for the very best price and make the whole experience easier th Amie makes the car buying experience so good! She will find you the exact car you want for the very best price and make the whole experience easier than you could ever have dreamed. I highly recommend working with her!!!! More

Truly the best! I would definitely recommend talking to Amie if you are looking to get a new car! She is an outstanding sales woman. She can help you through the buyi I would definitely recommend talking to Amie if you are looking to get a new car! She is an outstanding sales woman. She can help you through the buying processes easily and efficiently. More

Very thorough and knowledge. She worked to get what I wanted and I bought my 2020 Ford eco sport thanks to her. A great experience. wanted and I bought my 2020 Ford eco sport thanks to her. A great experience. More

Ultimate in customer service! I have a freind who was in need of a new vehicle and Amie managed to find exactly what he was looking for, in the price range he wanted, and dellivere I have a freind who was in need of a new vehicle and Amie managed to find exactly what he was looking for, in the price range he wanted, and dellivered the vehicle right to his door! Who does this?! Amie did! He didn't even have to leave the house! She made sure everything was taken care for him. More