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Larry H. Miller Ford Mesa

Mesa, AZ

Overview
Reviews
Vehicles
4.6
1,763 Reviews
Call Dealership (480) 530-9500

460 E Auto Center Dr.

Mesa, AZ

85204

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Showing 1,763 reviews

December 10, 2023

I have know Greg and bought trucks from him for 20 years and always have treated me great. More

by Mwest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Okolita, Steven Ibarra
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December 10, 2023

Buying my new car was a good experience at this dealership! Everything transpired smoothly and hassle free. More

by Pgoy36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales person — David Susin
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December 10, 2023

Not the usual quality of work I have received by the lube technician. Simple oil change left oil all over the top of oil fill cap. Don’t know how that can happen. And the oil filter drip tray was left f More

by DAVE_MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Riley
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Dec 19, 2023 -

Larry H. Miller Ford Mesa responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative experience at our dealership. We strive to offer a top-notch visit for all of our customers. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Jesus Garate, General Manager, (623) 537-5000

December 09, 2023

We were left hanging not getting updates on our car in time to pickup! Mel was great the first 2 days with updates but as soon as he called in sick the person responsible was lousy at updates, meaning no More

by Smartbldr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel
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Dec 19, 2023 -

Larry H. Miller Ford Mesa responded

Thank you for reaching out. We understand that waiting longer than anticipated and poor communication can be frustrating. We apologize for any inconvenience that we may have caused. We take all feedback seriously and are committed to improving our processes so that we can provide the best possible customer experience. Please don't hesitate to reach out so that we can discuss your concerns in more detail. I look forward to hearing from you. - Anthony Judge (AJ), General Manager, (480) 530-9500

December 09, 2023

Polite. , Accomplished everything, Finished in a timely manner. Would recommend them for service. Will be taking my car back to them for future services More

by Bt197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzie
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December 09, 2023

Great people and prices, they made the process very easy. I would absolutely buy from them again. More

by JB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cecil and Oscar 5 stars , Greg Okolita
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December 08, 2023

Michelle was so helpful and very knowledgeable about my vehicle. She made me feel comfortable and not pressured at all. She’s a keeper!!! Thank you More

by ram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Baldenegro, Fernando Pacheco
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December 08, 2023

Their service is always fast, friendly, accurate and they get me out in a timely manner. More

by Grady Lance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Baron
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December 07, 2023

My service writer is very good. Scheduling is very friendly. Sales I have nothing good to say about sales. More

by wsamorrsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Pacheco
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December 07, 2023

Suzie Famoso is a great service advisor and I would use Larry Miller Ford again. More

by Gary.somers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzie Famoso
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