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Larry H. Miller Ford Mesa
Mesa, AZ
1,763 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,763 reviews
December 06, 2023
The service department at LHM is outstanding. They are prompt, technical experts at their jobs. Same day service is the norm and the inspection and progress updates provided by text are so helpfu They are prompt, technical experts at their jobs. Same day service is the norm and the inspection and progress updates provided by text are so helpful in determining what to focus on now and what to prepare for down the road. The online payment link provided in the text makes pick up a breeze. We have been long time customers of this dealership because of their fairness and professionalism. Mike b More
by mikb58
Employees Worked With
Joey Zaffino, Paul Baron
December 06, 2023
Had my oil change done yesterday I left the dealership when I noticed a burning oil smell I stopped found my oil fill cap laying on top of the radiator I put it back on got home called the dealership the when I noticed a burning oil smell I stopped found my oil fill cap laying on top of the radiator I put it back on got home called the dealership the young lady apologized and said she would send the advisor an email still no call back I cleaned up the oil spray but how do they know I didn’t run out of oil That’s what I don’t call going service More
by Wrichb
Employees Worked With
Paul Baron
December 06, 2023
Came in today for The Works, oil & filter, tire rotation and engine air filter. Tires were not inflated to 36psi as indicated on the repair ticket. Minor item because I’ll just have set the air pressure mys and engine air filter. Tires were not inflated to 36psi as indicated on the repair ticket. Minor item because I’ll just have set the air pressure myself but is the 2nd Ford dealership service department that failed to add air but instead filled in the service ticket as if the tire pressure was set. More
by p57506
Employees Worked With
Valencia
December 02, 2023
Even though a competitor, Auto Nation Ford, is two miles from my house, I prefer to dry down to Mesa for service due to the dramatic difference in quality of service. I was never disappointed with the servi from my house, I prefer to dry down to Mesa for service due to the dramatic difference in quality of service. I was never disappointed with the service when this location was Berge Ford, and I am still pleased since it became Larry Miller Ford. My service rep was Suzie and I really appreciated how she kept me informed by text messaging. I’m always uneasy leaving my vehicle anyplace where I can’t keep eyes on it, but Susie’s texts kept me reassured of attentive progress. More
by bill
Employees Worked With
Suzie Famoso
December 02, 2023
Good friendly service with a smile. Convenient coffee shop. And my truck was done and serviced around the same time that they appointed me. Next time I want service, I will be coming ba Convenient coffee shop. And my truck was done and serviced around the same time that they appointed me. Next time I want service, I will be coming back! More
by Ikeman5000
Employees Worked With
Suzie R. Famoso
December 01, 2023
Great experience! Booked an appointment for a recall. Dropped the car off and service advisor Justin got me a free shuttle home. I thought I’d have to wait for my car Booked an appointment for a recall. Dropped the car off and service advisor Justin got me a free shuttle home. I thought I’d have to wait for my car to get done. More
by melhouangvan
Employees Worked With
Justin Frier
