Larry H. Miller Ford Mesa

Excellent service Brought my Ford Flex in for service two weeks ago for new tires and a oil change so was surprised when the engine light went on in my Ford Flex this w Brought my Ford Flex in for service two weeks ago for new tires and a oil change so was surprised when the engine light went on in my Ford Flex this week. Service advisor Nicolette Dunn went the extra mile in getting my car in immediately, advised me on the extended warranty on my vehicle and helped in calming my two year old grandson who was ready for his nap after a few hours at the dealership. Thank you Nicolette!!! More

Sales and rude He had such an attitude. Was ready to buy and pay in full. Unwilling to work with me. Im from the east cost and I know loud people and this was a pers He had such an attitude. Was ready to buy and pay in full. Unwilling to work with me. Im from the east cost and I know loud people and this was a person not willing to work with a customer. Took my business to Peoria Ford due to the unprofessional sales of Craig Ginsberb. Will not be returning ever to Berge Ford More

Best service experience in a long time. Polite, accurate, customer friendly. Work completed in excellent time! Excellent continued customer interaction. I was impressed with staff all thr Polite, accurate, customer friendly. Work completed in excellent time! Excellent continued customer interaction. I was impressed with staff all through the process. Would highly recommend! More

Always great service! Dave Harney is my Service Advisor and he always treats me with respect. His friendly manner and attention to detail is truly appreciated. I was in for Dave Harney is my Service Advisor and he always treats me with respect. His friendly manner and attention to detail is truly appreciated. I was in for an oil change and was in and out in no time --plus they washed my car! More

Customer service Brought my car in for its 1st service since I bought it. No appointment, got it in right away, done in less than 1/2 hour. Joey, as always great Brought my car in for its 1st service since I bought it. No appointment, got it in right away, done in less than 1/2 hour. Joey, as always great at what he does. Thanks for the FREE service! More

very poor service I will start with the most recent. Had an appointment for routine service. when I checked in I told the service writer I was in hurry and would wait f I will start with the most recent. Had an appointment for routine service. when I checked in I told the service writer I was in hurry and would wait for my truck and declined the car wash and a tire rotation as I had just had one. three hours later for a simple oil change I get my truck back. After reviewing the bill I see that the tires have been rotated which negates the rotation I have just had. I question the service writer and he says " oh ok we won't charge you for that". Now to the prior service; again a simple oil change. During the service the Berge rep. finds me in the waiting room and says I need new batteries which seemed strange because they were not that old and I had had no problems with them but I agreed to buy new ones. When I was driving home I realized my exhaust brake was not working. In checking I found that it had been unhooked and the wring connector had been broken, also the battery cables were very corroded but instead of cleaning the they simply installed them on the new batteries. Next service I go the a Berge quickie place for aa service and they tell me the batteries are bad which was a bunch of bunk. Berge is definitely more interested in getting you money than doing an honest job for you. More