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Larry H. Miller Ford Mesa

Mesa, AZ

4.6
2,004 Reviews

460 E Auto Center Dr.

Mesa, AZ

85204

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Showing 2,004 reviews

August 25, 2025

Anytime I take my vehicle here. I always get it back really crappy or worse than I dropped it off. I just came for a maintenance oil change. First of all it looks like the mechanic More

by Joziahgarcia6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Cortina
Aug 27, 2025 -

Larry H. Miller Ford Mesa responded

Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. We apologize for any inconvenience and would like to hear more about your visit. Please reach out to us directly so that we can discuss the matter further. Jason Smith Service Manager 480-530-9612

August 24, 2025

Susie was extremely efficient and kind. She took care of everything. I appreciated that very much. More

by paul.a.smith253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzy
August 24, 2025

Searched the state to find the vehicle. I wanted. Prepped the vehicle perfectly. Thorough training on electronics setup. They even streamlined the one part of the whole sales process that I More

by nichpr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Warning
August 23, 2025

The service advisor said it would be one hour for the oil change and had it done in 45 minutes. I’m going to keep getting any service needed there. More

by Scott H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Cortina, Derek Ironside
August 23, 2025

Great service done right the first time. Been going to Larry Miller Ford for years because I can trust them More

by azdustdevil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Moron
August 23, 2025

Great service and professionalism. Received a quote before any work was done. Vehicle fixed quickly and service staff (Hayden) was communicative and easy to work with. Will be back in More

by Tjbnesm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden Reidle
August 22, 2025

This dealership has had my truck three different times for a week at a time. They have not fixed the problem yet. More

by billgeltch
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricky Inclan
Oct 03, 2025 -

Larry H. Miller Ford Mesa responded

Hello there, as the new General Manager, I sincerely apologize for your recent and experience and would love for the opportunity to turn around your opinion of this store. Please reach out to me directly. - Richard Young, General Manager, ryoung4@lhmauto.com or 480-530-9510

August 22, 2025

This is by far the worst dealership I have ever been to. I came in for 5 problems and took them a week to fix ZERO of the issues. Ended up taking to another dealership and they were able to identify the iss More

by Christian
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
My advisor was fired and got taken over by someone not listed.
Sep 28, 2025 -

Larry H. Miller Ford Mesa responded

Christian, as the new General Manager, I sincerely apologize for your recent experience and would appreciate the opportunity to change your opinion of this store. Please don't hesitate to contact me directly. - Richard Young, General Manager, ryoung4@lhmauto.com or 480-530-9510

August 22, 2025

We are pleased with the mobile service we get from Larry Miller Ford. They’re great More

by mbhardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sin
August 22, 2025

Staff is very professional, knowledgeable and friendly. My vehicle was taken care of in a timely order. More

by Gloria Keefe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzie R. Famosa
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