Larry H. Miller Ford Mesa

Kim was our car seals person and they were incredibly helpful, going above and beyond to make sure we were comfortable, happy, and well informed about our truck and process. Thank you Kim! helpful, going above and beyond to make sure we were comfortable, happy, and well informed about our truck and process. Thank you Kim! More

The start was a little rocky. I walked the car lot 2 times before I had to go find someone because there was no sales person out on the lot. Gibby who I found and sold the car to I walked the car lot 2 times before I had to go find someone because there was no sales person out on the lot. Gibby who I found and sold the car to me did a great job. I was about to leave when I saw him so he is the only reason I bought the car. More

This was one of the best vehicle buying experiences I've ever had very easy to work with ever had very easy to work with More

Duncan, JL and David were all amazing. Great buying experience with zero pressure and an amazing deal. I would always recommend and will come back again when looking for a car. Thanks guys Great buying experience with zero pressure and an amazing deal. I would always recommend and will come back again when looking for a car. Thanks guys! More

LHM mesa had the model maverick we wanted and gave us a great price. Thank you great price. Thank you More

I purchased a used SUV from this dealership on 11/24. The very next day (11/25), the vehicle began shaking while driving and felt unsafe, despite no check engine light. On 11/29, I returned to the dea The very next day (11/25), the vehicle began shaking while driving and felt unsafe, despite no check engine light. On 11/29, I returned to the dealership to raise concerns. I was told the vehicle had gone through a “thorough inspection” and that there was no 500-mile or 15-day warranty. No diagnosis or solution was offered. After posting a review on 12/1, I was contacted by Jay (Sales Manager) on 12/2, who stated he looked into the issue after the review was removed. The SUV was dropped off at service on 12/3. On 12/8, SUV was picked up and I reached out to Jay about the SUV still shaking. I was told approximately $2,000 was spent replacing motor mounts and that the transmission “checked out.” Jay stated both motor mounts were replaced; however, the repair documentation later showed only the left motor mount was identified as worn. The vehicle continued to vibrate. The SUV was returned to service on 12/9. On 12/10, I was told the issue was “Chevy shake,” described as a common condition, and that the driveshaft had been rebalanced and the better of the 4 tires were placed on the rear. I was told the technician test drove the vehicle and approved it. When I picked up the SUV on 12/12, the shaking was still present. Attempts to follow up on 12/13 went unanswered. On 12/15, I took the SUV to an independent third-party shop. They found leaking rear shocks, a leaking vacuum pump, and transmission-related concerns—issues that were never disclosed or resolved by the dealership. After sharing these findings with both the service advisor and sales manager, I received no response. This vehicle was sold as having passed a “thorough inspection,” yet it has had serious mechanical issues since the day after purchase. Communication stopped once independent findings were presented, and the vehicle remains unsafe to drive. I cannot recommend this dealership based on my experience. More