Larry H. Miller Ford Mesa
Mesa, AZ
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Purchasing process was fine. Follow up after purchase not so good. Left messages and never got response, went into dealership to ask questions and basically blown off. Still wa Follow up after purchase not so good. Left messages and never got response, went into dealership to ask questions and basically blown off. Still waiting for items to be fixed 5 weeks after purchase More
Staff was polite and helpful, they also washed my truck while i was waiting for a document. Also when i bought truck 6 weeks ago my experience was good with no pressure and the salesperson worked hard on m while i was waiting for a document. Also when i bought truck 6 weeks ago my experience was good with no pressure and the salesperson worked hard on my behalf to get me an awesome deal, i would definitely recommend this dealership to anyone! More
The transaction took WAY TOO long! A ridiculous amount of time!!! The music, and fowl language coming from the managers area was offensive, as I was sitting there in the cubicle waitin A ridiculous amount of time!!! The music, and fowl language coming from the managers area was offensive, as I was sitting there in the cubicle waiting. They promised to buy us lunch because we were there HOURS, never came and asked us for the receipt, so that never happened. No i probably wouldn’t recommend, or go back to this dealership again More
Bought a used vehicle , at time of purchase the windshield had a crack in it . Was told don’t worry we’ll get it fixed for you . It’s been a month and the salesman and sale manager are both ghostin windshield had a crack in it . Was told don’t worry we’ll get it fixed for you . It’s been a month and the salesman and sale manager are both ghosting me More
They promised things and didn’t follow through. Also, I purchased late at night and noticed when I got home that the tire was slashed.. When I called the salesman said it was a bad time. After seve Also, I purchased late at night and noticed when I got home that the tire was slashed.. When I called the salesman said it was a bad time. After several more calls he said that wasn’t their problem, My family purchased three cars there within the last year. I won’t purchase there again nor will I recommend that dealership. I have other complaints as well. More

