Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Larry H. Miller Ford Mesa
Mesa, AZ
1,524 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,524 reviews
February 19, 2025
The young buck who helped me out was great—five stars! Very knowledgeable, outgoing, and knows how to treat customers. He’ll make a great manager one day. Now, onto the issue. Whoever worked on my truc Very knowledgeable, outgoing, and knows how to treat customers. He’ll make a great manager one day. Now, onto the issue. Whoever worked on my truck really got to me. They rotated my tires, but it seems they didn’t check the PSI. When rotating tires, the PSI needs to be adjusted—mine were at 80 PSI in the back and 60 in the front, meaning the front ones should have been deflated after the rotation. That wasn’t done. The worst part? My hubcaps weren’t put on correctly. I have photos to prove it. If I hadn’t stopped and checked, you guys would be replacing caps on my F-350. That made me feel pretty uneasy driving two hours home. I’m not from Phoenix, but this experience makes me wonder—if these simple tasks weren’t done right, how well was my diesel oil change and filter service handled? Were all the bolts on my tires tightened properly? And before discounts, the total was $511. Totally unacceptable. Thanks to the young Man who helped me took care of the coupons for me and some inconvenience Credit. Because I dropped off my truck at 4:30 and I didn’t get it until you guys closed the dealership More
by Abraham.melgoza25
Employees Worked With
Forgot his name
February 18, 2025
I would recommend Larry Miller Ford to anybody and everybody. Service department is awesome! Kaitlyn is a great customer service advisor and I appreciated that. everybody. Service department is awesome! Kaitlyn is a great customer service advisor and I appreciated that. More
by Happy
Employees Worked With
Katlynn Artz
February 18, 2025
I had an appointment, so when I arrived I was greeted immediately by a service representative who explained the procedure and gave me a cost estimate, then arranged for an Uber lift to take me home. She immediately by a service representative who explained the procedure and gave me a cost estimate, then arranged for an Uber lift to take me home. She also gave me a phone number to call with questions. The work was done very quickly and well. I am very pleased More
by mbalph
Employees Worked With
Katlynn Artz
February 17, 2025
I had an exceptional experience at Larry H. Miller Ford! From the moment I walked in, I was warmly welcomed and felt at ease. The sales team was professional, patient, and genuinely focused on Miller Ford! From the moment I walked in, I was warmly welcomed and felt at ease. The sales team was professional, patient, and genuinely focused on helping me find the perfect vehicle without any pressure. They took the time to answer all my questions and made sure I was comfortable with my decision. The financing process was smooth, transparent, and efficient, with no surprises or hidden fees. Everything was explained clearly, which gave me complete confidence in my purchase. Even after the sale, the team followed up to ensure I was happy with my new vehicle. Their commitment to customer satisfaction truly sets them apart. I highly recommend Larry H. Miller Ford for a hassle-free, professional, and enjoyable car-buying experience. I will definitely return for my future automotive needs! More
by satl8
Employees Worked With
Gibson Nganga
February 16, 2025
The entire staff is very friendly, knowledgeable, and easy to work with. We have never been treated better by any dealership that we’ve done business with. So I think all of you for all your hard work kn easy to work with. We have never been treated better by any dealership that we’ve done business with. So I think all of you for all your hard work knowledge and Customer Service thanks again, Eddie . More
by EW
Employees Worked With
Chris Velazquez
February 15, 2025
I’m impressed with LHM Ford’s service department. I am a snowbird from Michigan, but have my 2016 Edge serviced by LHM. I recently purchased a low mileage 2023 Edge from another dealership in the Pho I am a snowbird from Michigan, but have my 2016 Edge serviced by LHM. I recently purchased a low mileage 2023 Edge from another dealership in the Phoenix area, but used LHM for warranty (and other) services. They quickly diagnosed a bad BCE module, got a new one overnight and installed it at no charge (warranty work). The service rep (Suzie) sent several texts to keep me updated regarding progress and completion. I will continue to use LHM Ford for servicing my vehicles when wintering in AZ. More
by kivinp
Employees Worked With
Suzie Famoso (Service Advisor) and Service Tech # 2056231.
