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Larry H. Miller Ford Mesa
Mesa, AZ
2,019 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,019 reviews
August 15, 2025
Best service advisor ever had i’ve had a lot of them she let me know exactly where my truck was going through superior updating I wasn’t guessing if my truck was gonna be done or not, I found my service ad let me know exactly where my truck was going through superior updating I wasn’t guessing if my truck was gonna be done or not, I found my service advisor .. I mean she let me know. Every little thing was happening with my truck. I really appreciate that. More
by solarezs54
Employees Worked With
Ceil Solarez
August 15, 2025
Dropped my car off and got no responses back about status. Was told service would be done the same day. Took 5 days to even get a response from them after calling them non stop at least 5 times each d status. Was told service would be done the same day. Took 5 days to even get a response from them after calling them non stop at least 5 times each day. Terrible customer service, was completely left in the dark and still haven't received updates about the quote for my service. Will take my car somewhere else. More
by S953
Employees Worked With
Josh
August 14, 2025
Issues with my new truck from day one. No help or follow up from the dealership. And when I took it to service department they said they would look into it and get back to me and never hav No help or follow up from the dealership. And when I took it to service department they said they would look into it and get back to me and never have. More
by Rod
Employees Worked With
Gary Warning
August 14, 2025
Was such an easy experience, was able to book an oil change online while sitting in their parking lot and got in within 5 minutes! Xavier was the one that helped me out and was so incredibly kind and ea change online while sitting in their parking lot and got in within 5 minutes! Xavier was the one that helped me out and was so incredibly kind and easy to talk to about anything with my car, thanks you so much for a great experience will definitely come back in the future for anything I need. More
by Elsie_loomis
Employees Worked With
Xavier
August 13, 2025
Dom Marsh was the ideal service writer! Very communicative and accommodating through the whole process. It was difficult not having my car for a few weeks but he definitely made me feel it Very communicative and accommodating through the whole process. It was difficult not having my car for a few weeks but he definitely made me feel it was in good hands. They addressed and successfully completed my repairs and I'll certainly be going to LHM Ford for future services! More
by mmaryleighm
Employees Worked With
Dominic Marsh
August 13, 2025
Came in because my A/C went out, in the middle of summer in Arizona, they got me taken care of and even worked with my third party warranty company. 10/10 experience would 100% come back and have more work in Arizona, they got me taken care of and even worked with my third party warranty company. 10/10 experience would 100% come back and have more work done here! More
by Q.Montgomery
Employees Worked With
Austin Dyer, Katlynn Artz
