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Larry H. Miller Ford Mesa
Mesa, AZ
1,639 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,639 reviews
March 24, 2025
Everything and everyone are always Great! Will be back for next service! Keep up the good work! Will be back for next service! Keep up the good work! More
by Firmfx
Employees Worked With
Dave Harney, Katlynn Artz, Justin Frier, Fernando Pacheco, Rod Mills, John Bond, David Du Vall, Jim Cortina, Paul Baron
March 22, 2025
I came in to a 10am Sat appt for a 2023 Toyota Highlander Platinum, Wind Chill Pearl (white) exterior, and Glazed Carmel interior, as advertised in both the photos in the add, as well as all of the descripti Platinum, Wind Chill Pearl (white) exterior, and Glazed Carmel interior, as advertised in both the photos in the add, as well as all of the descriptions of the car. When I arrived at 10am, I was told it had already been sold. So I drove the 45 minute ride home. A couple hours later, I received a call that the car had not been sold after all. So I drove the 45 minutes back, only to be shown a white highlander with black interior. The manager, Terry, tried to explain that they were stock photos. I asked why they didnt put black interior stock photos, and why in all of the descriptions its said "glazed caramel" interior. He didnt have an answer. So they wasted 3 hours of driving time today only to say "oops". I would consider that false advertising, not a mistake when both the photos (about 20 of them) AND the descriptions say glazed caramel. NOT HAPPY and will NEVER come back. More
by Tamikoski
Employees Worked With
Jared Johnson and some guy who said he was a sales manager named Terry
March 21, 2025
Fast, easy and fair deal! 3-4 texts and the deal was done! From inquiry to pickup was 2 days. Our sales person and finance person were both great. 3-4 texts and the deal was done! From inquiry to pickup was 2 days. Our sales person and finance person were both great. More
by 4k8
Employees Worked With
Louis V.
March 21, 2025
I would of given 5 stars, however I want to see if customer service actually delivers the results I expected 2 months ago. I've been waiting for a reimbursement check because of a defective purge val customer service actually delivers the results I expected 2 months ago. I've been waiting for a reimbursement check because of a defective purge valve that I believed was processed back in January. Come to find out, it wasn't in the works until I followed up today! The ball was fumbled and dropped, so now let's see if that check shows up in my mailbox this time. More
by saf_fox
Employees Worked With
Stacey or Stephanie , Joey Zaffino
