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Larry H. Miller Ford Mesa

Mesa, AZ

4.6
1,542 Reviews

460 E Auto Center Dr.

Mesa, AZ

85204

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Showing 1,542 reviews

February 09, 2025

LHM has always been there for me when I need service. The work has been done professionally and on time More

by Ray Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Velaz
February 08, 2025

Great service and love the customer service. Techs are quick and efficient with the work. I can trust who is taking care of my car More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
February 07, 2025

Got the job done but did not give me any of the estimates that I requested. Did not check brakes on multi point inspection. Between my company and our parent companies, we spend millions with Ford and couldn More

by Brad s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Baron
Feb 14, 2025 -

Larry H. Miller Ford Mesa responded

Hi Brad S, we regret to hear that your recent experience was anything less than exceptional. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Larry H. Miller Ford Mesa (480) 530-9625 Seth England, Service Director.

February 06, 2025

Easy to work with, very courteous, Eric kept in touch during the day, easy pick up! More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Duane Johnson
February 05, 2025

My car was in the shop for 3 weeks tonreplace the turbo boost and i was paying Lyft to get to and from work every day ($120.00 each day). Only after 2 weeks was I given a loaner. My rep didn’t keep in touc More

by Mesamom
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
Feb 10, 2025 -

Larry H. Miller Ford Mesa responded

Mesamom, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (480) 530-9625, Seth England Service Director.

February 05, 2025

Chris provided excellent service, great assistance, and fantastic communication. My vehicle was promptly serviced, and they were kind about accommodating me when I had to drop my car off early. More

by Larry Miller rater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
February 05, 2025

This is the only place I have service my vehicles. I have had a great relationship with staff and hope with the changes they will continue to be service and relationship oriented. I like the detaile More

by Dumpig69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Fuzy
February 05, 2025

They didn't follow my instructions and made me wait due to manager meeting. Had an appointment and it still took an hour and a half and then I had to look for my service person who was in a meeting. Make t More

by saf1butterfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Mar 09, 2025 -

Larry H. Miller Ford Mesa responded

Hello there, thank you for leaving us feedback. I'm disappointed to hear that your experience was not a positive one. I would like an opportunity to resolve any concerns you have had. Please reach out to us at your earliest convenience (480)-530-9612 Joey Zaffino Service Director

February 03, 2025

Service was great…no issues…done in a timely manner without any delay…very pleasant staff More

by S.freebyrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Zaffino, Dave Harney, John Bond, Derek Ironside, Paul Baron
February 03, 2025

Katlynn is great in the service department. She keeps me informed as to how the service on my vehicle is going More

by enterprise03102013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlynn Artz
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