Larry H. Miller Ford Mesa

Their service rider was awesome, kept me informed about what was going on at all times. However, letting it sit there for over a week before anyone even looked at it, does not mean you gave me an appointme what was going on at all times. However, letting it sit there for over a week before anyone even looked at it, does not mean you gave me an appointment. An appointment means you get to bring it in and somebody works on it. You need to fix that. Secondly I got it back and had to look up online how to fix all the things that got unfixed when you disconnected the battery. But your service writer was awesome More

Even though I had to reschedule this appointment because of inclement weather where I live, I live 85 miles away, I wanted to bring my car to this dealership because this is where I bought it and the servic of inclement weather where I live, I live 85 miles away, I wanted to bring my car to this dealership because this is where I bought it and the service has always been impeccable. I was a little early and they accepted my vehicle And the three recall service says that needed to be completed. They told me would take anywhere from 3 to 5 hours. I was thrilled when they were done in 3 1/2 hours and my Service rep, Katlynn, explained why it didn’t take as long as they thought it might. Katlynn has been my service rep for a little over a year and a half, and she never fails to satisfy my every whim and answer any question that I have More

Suzie-Q is the best service manager I've ever had. She went above and beyond to help me get the service I needed and the service I requested. She went above and beyond to help me get the service I needed and the service I requested. More

Excellent. courteous service from Jim who kept me well informed during the service appointment. Free water, coffee, TV and today's newspaper in the waiting ar courteous service from Jim who kept me well informed during the service appointment. Free water, coffee, TV and today's newspaper in the waiting area. More

Suzie was fantastic and kept me updated throughout the service process. I was able to get an appt quick and got my car repaired within days. service process. I was able to get an appt quick and got my car repaired within days. More

Katlynn was amazing. She listened to my issues and helped solve them. I will be back. She listened to my issues and helped solve them. I will be back. More

They did a great job with the service work on my truck I will be back in the future for more work as it happens to come up will be back in the future for more work as it happens to come up More

Efficient, courteous, and honest service. Did an all points inspection and only did recommended and or requested services. Did an all points inspection and only did recommended and or requested services. More

The salesperson Gary Warning was helpful, friendly and professional. He and Richard in finance, were efficient and exerted no pressure on me. They simply presented the options and explained what the optio professional. He and Richard in finance, were efficient and exerted no pressure on me. They simply presented the options and explained what the options covered. More

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