Back

Larry H. Miller Ford Mesa

Mesa, AZ

4.6
2,019 Reviews

460 E Auto Center Dr.

Mesa, AZ

85204

Directions

By Type

Showing 2,019 reviews

July 21, 2025

I haven't been to a dealership service department in many years. They lost my trust many years ago. However Larry h. Miller Ford service department was a breath of fresh air. They got me in quickly. Took car More

by dkory101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Harney
July 19, 2025

Amazing! Elton understood I was pressed for time and he handle the sale with efficiency. He was quick and had ready when I got there to hit finance. Claudio w More

by Az1
Recommend Dealer
Yes
Employees Worked With
Elton
July 19, 2025

Suzy provided excellent advice and provided excellent service. Liked the text to see and select what maintenance should be done. More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzie
July 19, 2025

My service advisor Robert was awesome! !! He treated the repair fairly and was very helpful throughout the whole repair process. Service members like him is why I keep going back to Mesa Fo More

by jpdavis9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
July 19, 2025

Katlynn the service writer is exceptional. She delivers top notch customer service. Her communication is outstanding. More

by matt.hatfield.mh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlynn Artz
July 18, 2025

Dropped off my truck at the time of the appointment and was quickly taken care of. The vehicle was complete and ready to go when promised. Couldn't ask for anything more from a service department. More

by greidle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden Reidle
July 18, 2025

The purchase transaction of my vehicle was fine, wasn’t as quick as I was hoping but everything was aligned. It was however a dealer decal on the vehicle that embedded in the paint. I was advised by the se More

by sheenarjenkinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam
Jul 30, 2025 -

Larry H. Miller Ford Mesa responded

Sheena, I appreciate you taking the time to leave your feedback. It is unfortunate to hear that your experience with our dealership did not meet your expectations. We aim to provide exceptional service to all of our customers, and it is clear that we fell short in your case. I would appreciate the opportunity to learn more about your experience and make things right. Please contact me at your earliest convenience so that we can work together to resolve any outstanding issues. I look forward to hearing from you! Jason Smith 480-530-9612

July 17, 2025

Customer focused service that I appreciate. They strive to make each experience positive and memorable. Thank you! More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Lewis
July 17, 2025

My service advisor was absolutely amazing! He kept me posted every step of the way and called when the car was completed!!! He even went as far to let me know when I was on my way and he would More

by Tony Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Stewart
July 17, 2025

Their service department is the best I have ever encountered. They always take care of me and my vehicle. My service representative is so helpful. He always discusses suggested repairs in a way tha More

by bonesandlanie2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service representative's name is not listed. He was excellent.
...
29
...