Larry H. Miller Ford Mesa

The start was a little rocky. I walked the car lot 2 times before I had to go find someone because there was no sales person out on the lot. Gibby who I found and sold the car to I walked the car lot 2 times before I had to go find someone because there was no sales person out on the lot. Gibby who I found and sold the car to me did a great job. I was about to leave when I saw him so he is the only reason I bought the car. More

Duncan, JL and David were all amazing. Great buying experience with zero pressure and an amazing deal. I would always recommend and will come back again when looking for a car. Thanks guys Great buying experience with zero pressure and an amazing deal. I would always recommend and will come back again when looking for a car. Thanks guys! More

LHM mesa had the model maverick we wanted and gave us a great price. Thank you great price. Thank you More

I purchased a used SUV from this dealership on 11/24. The very next day (11/25), the vehicle began shaking while driving and felt unsafe, despite no check engine light. On 11/29, I returned to the dea The very next day (11/25), the vehicle began shaking while driving and felt unsafe, despite no check engine light. On 11/29, I returned to the dealership to raise concerns. I was told the vehicle had gone through a “thorough inspection” and that there was no 500-mile or 15-day warranty. No diagnosis or solution was offered. After posting a review on 12/1, I was contacted by Jay (Sales Manager) on 12/2, who stated he looked into the issue after the review was removed. The SUV was dropped off at service on 12/3. On 12/8, SUV was picked up and I reached out to Jay about the SUV still shaking. I was told approximately $2,000 was spent replacing motor mounts and that the transmission “checked out.” Jay stated both motor mounts were replaced; however, the repair documentation later showed only the left motor mount was identified as worn. The vehicle continued to vibrate. The SUV was returned to service on 12/9. On 12/10, I was told the issue was “Chevy shake,” described as a common condition, and that the driveshaft had been rebalanced and the better of the 4 tires were placed on the rear. I was told the technician test drove the vehicle and approved it. When I picked up the SUV on 12/12, the shaking was still present. Attempts to follow up on 12/13 went unanswered. On 12/15, I took the SUV to an independent third-party shop. They found leaking rear shocks, a leaking vacuum pump, and transmission-related concerns—issues that were never disclosed or resolved by the dealership. After sharing these findings with both the service advisor and sales manager, I received no response. This vehicle was sold as having passed a “thorough inspection,” yet it has had serious mechanical issues since the day after purchase. Communication stopped once independent findings were presented, and the vehicle remains unsafe to drive. I cannot recommend this dealership based on my experience. More

The Jeep Wrangler, I purchased, took forever to handover the keys, an hour and a half. It was only filled to a half tank of gas. I assumed it would’ve been full. Upon checking the oil when I got home, it di the keys, an hour and a half. It was only filled to a half tank of gas. I assumed it would’ve been full. Upon checking the oil when I got home, it did not register on the dipstick. So apparently the dealer did not check the oil when they purchased from the original owner. Also, I discovered collision damage that was not reported in the Carfax or mentioned by the dealer. This I had to repair out of my own pocket which included broken side marker light, dented, quarter panel, fender, and loose fender, flares on the side of the apparent collision. And of course, the blue book on these used vehicles never really plays into the dealers price point, it was much more expensive to buy from this dealer than it would have been from a private owner. Nonetheless, I was disappointed with Larry Miller Ford used cars. However, there are secretary and my initial salesman, Ricky were quite nice to me. More

Great service until 10 minutes after purchase. would recommend only if you know what you are doing, and don't need anything after purchase "not even a response" would recommend only if you know what you are doing, and don't need anything after purchase "not even a response" More