Larry H. Miller Ford Mesa
Mesa, AZ
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My service advisor, Jerry, went above and beyond after my car overheated and had to be towed in. After getting the estimate he worked with the warranty company to make sure they covered everything they were car overheated and had to be towed in. After getting the estimate he worked with the warranty company to make sure they covered everything they were supposed to and even got me partially reimbursed for the rental car I had to use while my car was out of commission. More
Larry Miller Quick Lane was excellent, I was on my way back to CA when I didn’t get far when my was truck was underivable. I pulled in to the shop hoping I could get service in a pinch, and they checked i back to CA when I didn’t get far when my was truck was underivable. I pulled in to the shop hoping I could get service in a pinch, and they checked it out, and serviced it in one day, so I could be off the next day to an important family emergency. So grateful for their service. They are always dependable and great on price and service is wonderful. Thank You Quick Lane More
In 2001 I purchased my vehicle from Berge Ford Mesa, the previous owner of the current dealership. I continued taking my Focus there because I was always treated professionally. My new representative, Scott previous owner of the current dealership. I continued taking my Focus there because I was always treated professionally. My new representative, Scott, continued that policy. He made every effort to solve my vehicle's problem. More
What a joke of a buying experience. Avoid at all cost, bought a vehicle that's been an absurd nightmare. Problems from day 1 and still running into issues today. Lots of management chan Avoid at all cost, bought a vehicle that's been an absurd nightmare. Problems from day 1 and still running into issues today. Lots of management changes, sales people who never respond to concerns. Missing items from the vehicle after viewing it. It seems nobody in the place knows what's going on or how to get problems addressed. Praying my wifes registration comes soon so she's not driving a new vehicle on expired tags. Find another Ford dealer at all cost!! More
Took our 2017 Edge in for an oil change and tune up before a long road trip next month. Chris was our advisor, he was friendly and courteous, explaining all that needed to be done and what could wait. before a long road trip next month. Chris was our advisor, he was friendly and courteous, explaining all that needed to be done and what could wait. After the work, which was extensive, was done, Chris was able to give us some discounts that brought the cost down by almost $300. The work was done in a timely manner and we did not need to leave the vehicle overnight. I would highly recommend LHM Ford for service on your vehicles. They are courteous, knowledgeable, and work with you to get exactly what you need to be confident when you drive. More
Truck was in for an oil change. Was finished on time, and I was promptly notified when it was completed. Last time I used this dealer, they washed the truck, this time they did no Was finished on time, and I was promptly notified when it was completed. Last time I used this dealer, they washed the truck, this time they did not. Would have asked when I picked it up, but I was in a hurry. More

