Back

Larry H. Miller Ford Mesa

Mesa, AZ

4.6
1,511 Reviews

460 E Auto Center Dr.

Mesa, AZ

85204

Directions

By Type

Showing 1,511 reviews

September 08, 2024

Katlyn was very helpful and attentive. She kept me informed about the status of my vehicle. More

by Mmp66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlynn Artz
September 08, 2024

Great experience this time. Mel my new service advisor was Great. Returned my texts quickly and kept me updated.. More

by lithoone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel
September 08, 2024

I bought a 2021 Ford Explorer Hybrid, in June of 2024. We love it!! It has everything & everything is still working great!! Thank you!! More

by MALHOLEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Farzier, Jose Bracamonte
September 07, 2024

Abby is very good advisor Honest and informative She got me in and had excellent communication More

by Jfiras
Recommend Dealer
Yes
Employees Worked With
Abbot
September 07, 2024

Disappointed with the wait time even with an appointment, went in for an oil change & AC check but was told I could only get an oil change & make another appt for AC check. Now have to take time off work to More

by snyellowhair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Sep 10, 2024 -

Larry H. Miller Ford Mesa responded

Hi Snyellowhair, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at Larry H. Miller Ford Mesa, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (480) 530-9625 to discuss ways we can better serve you in the future.

September 05, 2024

They always do a really wonderful job each time i have any issues and fix every problem! More

by Drew1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlynn Artz
September 05, 2024

First time at this dealership so didn’t know what to expect. I was treated with respect and helped right away. Don’t know how many times they offered me water. Anyway we made a deal on a 2024 Super D More

by drlowther
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michelle Baldenegro, Gary Warning
September 04, 2024

My car was there almost 2 weeks for initial problem, when returned repairs did not solve the problem. Was told to bring vehicle back once they had a loaner available. Over two weeks and no communication from More

by deskman442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
Sep 07, 2024 -

Larry H. Miller Ford Mesa responded

Deskman442, we regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at (480) 530-9625 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon. Seth England, Service Director.

Sep 09, 2024 -

Larry H. Miller Ford Mesa responded

Deskman442, we regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at (480) 530-9625 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon. Seth England, Service Director.

September 04, 2024

Sales team was great from Spencer to Cody and Isaac in finance. They all made sure they took care of me the customer More

by Oeglez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Garbis
September 03, 2024

I have used LM FORD many times and have always received top notch service. Jim Cortina does a great job of getting me in and out with minimal delay and keeping me informed about what repairs or service ne More

by rblogins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Cortina
...
56
...