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Larry H. Miller Ford Mesa
Mesa, AZ
1,512 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,512 reviews
September 03, 2024
I have used LM FORD many times and have always received top notch service. Jim Cortina does a great job of getting me in and out with minimal delay and keeping me informed about what repairs or service ne top notch service. Jim Cortina does a great job of getting me in and out with minimal delay and keeping me informed about what repairs or service needs to be done. Thanks. More
by rblogins
Employees Worked With
Jim Cortina
September 01, 2024
I brought in for 2 reasons 1 damage from service- fixed good job 2 after break job - growling ‘em when breaks are applied-still doing it- not fixed!!! good job 2 after break job - growling ‘em when breaks are applied-still doing it- not fixed!!! More
by Warren Stacy
Employees Worked With
Mel
August 31, 2024
They did not fix what the problem was for me to come in. I got a diagnostic from my mechanic and Larry Miller did not find it or didn’t fix it I got a diagnostic from my mechanic and Larry Miller did not find it or didn’t fix it More
by jill.edmondson7509
Employees Worked With
Joshua Fritz
August 30, 2024
Katlynn does not respond to requests via text message. 2023 F250 has an issue with dash display not retaining last settings. Supposedly modules were updated to resolve this issue. Tech did not verify prob 2023 F250 has an issue with dash display not retaining last settings. Supposedly modules were updated to resolve this issue. Tech did not verify problem was resolved and they gave the vehicle back to me with same issue. Very disappointed. Mobile techs do not install seat covers and the two mobile techs that just serviced my truck 8/27 were sitting on my tan cloth seats with their greasy clothes. Had to remove black stain from passenger seat. I told the tech to install seat cover everytime or don’t sit in my seat. Commons sense you would think but these two guys were probably only 17-18 years old and obviously need some training. They replaced my batteries, removed the insulation around the batteries and then failed to install the insulation back on the new batteries. Had to call and have the insulation pieces brought back. I will install them myself. Really don’t want these two touching my truck again. I used to be in charge of a fleet of Ford trucks for a company. Tried this service department several times and was always disappointed with the service department’s performance. Feeling generous today giving 2 stars. More
by Chris
Employees Worked With
Katlynn Artz
August 30, 2024
Friendly my best experience bought a truck 5 months ago and I we have a problem with the title and they ended up replacing with another one to me the important is not when everything is fine the important and I we have a problem with the title and they ended up replacing with another one to me the important is not when everything is fine the important is when you have a problem how they are going to solve and they did it More
by Maac612
Employees Worked With
Cody Garbis, Gibson Nganga, Steven Ibarra
August 30, 2024
I brought my first car there. Now I’m on my third car. Hats off to all the staff there and especially Gibby . And I said I wouldn’t buy a ford. Now I’m on my third car. Hats off to all the staff there and especially Gibby . And I said I wouldn’t buy a ford. More
by tutti
Employees Worked With
Michelle Baldenegro, Scott Jones, Gibson Nganga, Scott Solee, Alfonso Caballero, Martin Martinez, Ricky Inclan, Jose Bracamonte, Steven Ibarra, Mel Stewart
August 29, 2024
Lack of communication and twice horrible advisors. Reported issues kept getting car is fine. One quit and no one know my car stayed 3 weeks and not touched. Current issue now all say oh yea issues. Ad Reported issues kept getting car is fine. One quit and no one know my car stayed 3 weeks and not touched. Current issue now all say oh yea issues. Advisor avoiding calls. Been a week now. Ridiculous. Service went bad after getting a free oil change couple months back. More
by loss-lane-0e
Employees Worked With
Suzie Famoso
August 29, 2024
It was easy ti get into. Service was great. Wish they had more coupons for oil changes Service was great. Wish they had more coupons for oil changes More
by Tinajohnson1011
Employees Worked With
Dave Harney, Katlynn Artz, Justin Frier, Fernando Pacheco, Rod Mills, John Bond, David Du Vall, Jim Cortina, Derek Ironside, Paul Baron
August 29, 2024
I had an issue with my battery and I brought my car in to get it fixed. Chris was fabulous. So professional and polite. They installed a new battery and checked everything else for me. get it fixed. Chris was fabulous. So professional and polite. They installed a new battery and checked everything else for me. More
by Aprilgordon
Employees Worked With
Christopher
