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Larry H. Miller Ford Mesa

Mesa, AZ

4.6
1,772 Reviews

460 E Auto Center Dr.

Mesa, AZ

85204

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Showing 1,772 reviews

December 05, 2024

Horrible service. I will not be returning even for an oil change. Extra costs added for no work performed. The text thread had me sign a cost and then added cost we More

by johnb5646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abby, Corkhill
Dec 08, 2024 -

Larry H. Miller Ford Mesa responded

John, Thank you for your feedback. I want all our guests to feel taken care of during their service visit. I’d appreciate the opportunity to speak with you about you experience so we can continue to improve the customer service we provide. If you are willing, please contact me (480) 530-9612 Joey Zaffino, Service Manager

Dec 12, 2024 -

Larry H. Miller Ford Mesa responded

John, Thank you for your feedback. I want all our guests to feel taken care of during their service visit. I’d appreciate the opportunity to speak with you about you experience so we can continue to improve the customer service we provide. If you are willing, please contact me (480) 530-9612 Joey Zaffino, Service Manager

December 04, 2024

We were very pleased with the service staff and new product. We also appreciate prompt service. More

by Drengland1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlynn Artz
December 04, 2024

Scott Allan is the best Service Advisor I have ever worked with! He's the smiling face of Larry H. Miller Ford! More

by dirt_dauber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Allan
December 04, 2024

From talking to the delightful receptionist yesterday to my appointment this morning, I was treated very well. Appreciate nice people and quick service. Got out of there in plenty of time to pick up the gra More

by Patti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
December 03, 2024

Worst experience ever with warranty on a brand new truck. When I picked the truck they left with window down for who knows how long.Unfortunately a cat found its way In the truck The interior is covered wit More

by rymikita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Cortina
Dec 04, 2024 -

Larry H. Miller Ford Mesa responded

Rymikita, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (480) 530-9625 Seth England, Service Director.

December 02, 2024

I always go to Larry H Miller to purchase my vehicles. They price their vehicles fairly and give fair trade in value. The process of getting a lease for my new vehicle was very easy and quick. More

by coryshae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shant Kirkorian, Steven Ibarra
December 02, 2024

Steven was incredibly helpful, friendly and knowledgeable. He made sure that the car I wanted fits my budget. More

by Dee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Ibarra
December 02, 2024

Abby knew all the answers to my difficult questions, got my wheels rotated quicker than estimated and my cost was lower than expected. Her constant smile added much to my very happy experience today! More

by Obaynham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby
December 01, 2024

The sales associate was friendly courtesy and there was no pressure to buy. He did a great job on making us feel comfortable More

by Bonannojjb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Bracamonte
December 01, 2024

First, let me say, this dealership was way out-of-the-way for me, but I am so glad I took the drive to Mesa. From the moment we arrived, Gibson Nganga made the experience wonderful…every step of the way. The More

by oldenburgmike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Farzier, Gibson Nganga
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