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Larry H. Miller Ford Mesa
Mesa, AZ
1,667 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 09, 2024
I’ve had nothing but trouble every time I visit this dealership’s quick lane for maintenance. I don’t know if I’m going to dealership to get my car maintenance done or asking them to create more problem dealership’s quick lane for maintenance. I don’t know if I’m going to dealership to get my car maintenance done or asking them to create more problems. After my last visit, my car stopped running the very next day. When I returned, they claimed a small sensor was missed but charged me $1,300 for labor, even though they said the replacement was “free.” Now, after my most recent visit, it feels like my tires weren’t even rotated, and my car is leaning to one side, making me think they’re setting me up for a wheel alignment. On top of that, the staff was dismissive of my concerns. When I questioned the charges and work done, I was met with vague answers and no real accountability. It’s incredibly frustrating to feel like you can’t trust the people who are supposed to help you. I only went to this dealership because I’m new to the area More
by K.S
Employees Worked With
Valenica
October 08, 2024
Gary was the best car sales man I have encountered, asked questions of what we wanted and what we were going to use it for and made sure we liked our truck and that we were satisfied and stayed there for the questions of what we wanted and what we were going to use it for and made sure we liked our truck and that we were satisfied and stayed there for the whole sale and try to Cheat us and showed us as many trucks as we wanted even if it was out of our price range and made it work on a truck that we really liked. More
by aaronwhipple
Employees Worked With
Gary rice
October 08, 2024
The guys at Larry H. Miller were great. They got my RV in for an oil change on a moment's notice and got it done in one day so that I could take it out for a trip. Kudos Miller were great. They got my RV in for an oil change on a moment's notice and got it done in one day so that I could take it out for a trip. Kudos to your team. More
by Subasubaka
Employees Worked With
Scott scolie , Jim Cortina
October 06, 2024
I went to the quick lane for an oil change and tire rotation. Even with an appointment the wait was about two hours. The lady at the front was nice enough but I got an email about my requested services rotation. Even with an appointment the wait was about two hours. The lady at the front was nice enough but I got an email about my requested services instead of talking to an actual human. One of the requested service I had literally just changed, so they wanted to charge me $98 for a cabin air filter change I know for a fact I did not need. Additionally, the final cost of services listed on that email was apparently incorrect and my total cost ended up being almost double that which when I asked, I was told the online system needs to be updated because it doesn’t include the price of labor. So I was charged almost $100 for an oil change and tire rotation AND they didn’t even put an updated sticker in my car to list the mileage. I will not be returning here and would not recommend this place. More
by Rebecca S
Employees Worked With
Quick Lane Department
