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Larry H. Miller Ford Mesa

Mesa, AZ

4.6
1,590 Reviews

460 E Auto Center Dr.

Mesa, AZ

85204

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Showing 1,590 reviews

September 01, 2024

I brought in for 2 reasons 1 damage from service- fixed good job 2 after break job - growling ‘em when breaks are applied-still doing it- not fixed!!! More

by Warren Stacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mel
Sep 06, 2024 -

Larry H. Miller Ford Mesa responded

Warren Stacy, we regret to hear that you had this experience with us. Please reach out to us at (480) 530-9625 so we may assist you in moving forward towards a resolution. Seth England, Service Director.

August 31, 2024

They did not fix what the problem was for me to come in. I got a diagnostic from my mechanic and Larry Miller did not find it or didn’t fix it More

by jill.edmondson7509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Fritz
Sep 06, 2024 -

Larry H. Miller Ford Mesa responded

Jill.edmondson7509, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (480) 530-9625 when you have a chance. Thank you, and we look forward to hearing from you. Seth England, Service Director.

August 30, 2024

Friendly my best experience bought a truck 5 months ago and I we have a problem with the title and they ended up replacing with another one to me the important is not when everything is fine the important More

by Maac612
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Garbis, Gibson Nganga, Steven Ibarra
August 30, 2024

I brought my first car there. Now I’m on my third car. Hats off to all the staff there and especially Gibby . And I said I wouldn’t buy a ford. More

by tutti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Baldenegro, Scott Jones, Gibson Nganga, Scott Solee, Alfonso Caballero, Martin Martinez, Ricky Inclan, Jose Bracamonte, Steven Ibarra, Mel Stewart
August 30, 2024

Katlynn does not respond to requests via text message. 2023 F250 has an issue with dash display not retaining last settings. Supposedly modules were updated to resolve this issue. Tech did not verify prob More

by Chris
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katlynn Artz
Sep 05, 2024 -

Larry H. Miller Ford Mesa responded

Hi Chris, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (480) 530-9625.

August 29, 2024

It was easy ti get into. Service was great. Wish they had more coupons for oil changes More

by Tinajohnson1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Harney, Katlynn Artz, Justin Frier, Fernando Pacheco, Rod Mills, John Bond, David Du Vall, Jim Cortina, Derek Ironside, Paul Baron
August 29, 2024

Lack of communication and twice horrible advisors. Reported issues kept getting car is fine. One quit and no one know my car stayed 3 weeks and not touched. Current issue now all say oh yea issues. Ad More

by loss-lane-0e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Suzie Famoso
Aug 31, 2024 -

Larry H. Miller Ford Mesa responded

Loss-lane-0e, we regret to hear that you had this experience with us. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Larry H. Miller Ford Mesa (480) 530-9625

August 29, 2024

I had an issue with my battery and I brought my car in to get it fixed. Chris was fabulous. So professional and polite. They installed a new battery and checked everything else for me. More

by Aprilgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
August 29, 2024

Scott Allan was a great service provider he updated me about my vehicle when necessary and when an issue occurred he let me know the service will be extended into the following day before closing hours. P More

by Mercedes M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Allan
August 29, 2024

The guys took good care of me worked a good deal for both parties and decided to buy More

by Dailey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar, Gary Warning, Anthony "AJ" Judge
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