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Larry H. Miller Ford Mesa

Mesa, AZ

4.6
1,670 Reviews

460 E Auto Center Dr.

Mesa, AZ

85204

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Showing 1,670 reviews

September 20, 2024

$710 for a transmission fluid/filter change on F150 is unreasonable. Was told it’s because the filter is in the pan. Not many vehicles have external transmission filters. I know the 2019 with 5.0 is the h More

by Outlaw3178
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Fuzy
Sep 22, 2024 -

Larry H. Miller Ford Mesa responded

Outlaw3178, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (480) 530-9625 when you have a chance. Thank you, and we look forward to hearing from you. Seth England

September 20, 2024

David the service advisor was patient explalnative and pleasant to deal with. He gave me all the needed information. Truck was repaired in a timely manner. Thank you More

by robert.romero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Harney
September 20, 2024

Unfamiliar with Sales, but Service Department needs better communication. Was told they were there until 5:30 p.m. and when I arrived at 5:15 to pick up my vehicle, Service writer had already bailed!!! More

by Sdenison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
“Mel”
Sep 22, 2024 -

Larry H. Miller Ford Mesa responded

Hi Sdenison, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Larry H. Miller Ford Mesa (480) 530-9625

September 20, 2024

They were able to work with my warranty to get my services covered & to have transportation arranged with my warranty so that I wouldn’t miss work. Service advisor was good at keeping communication. More

by snyellowhair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valencia
September 19, 2024

Everything went really smooth. I love my new Ford ranger. Thanks to everybody at Larry Miller Ford Mesa. Extremely fast process Omar did a great job. More

by danirons2016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Baldenegro, Austin Farzier, Scott Jones, Duane Johnson
September 19, 2024

They were amazing everybody was super nice and got the job done 😍 even hired an Uber to us home and back again More

by brunstingb
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlynn Artz
September 17, 2024

I’ve been coming to LHM Ford / Berg ford for more than 20 Yrs Excellent service More

by hank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Katlynn
September 17, 2024

Our experience getting a recall notice taken care of was smooth from start to finish. Joshua got us in at the appointed time, efficiently fixed the problem and was prompt with communication. A Lyft ride was More

by Max194928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
September 17, 2024

Pretty smooth transaction! No issues or complaints with the way my deal was handled. Professional and was extremely respectful of me and my time. More

by coachmitchell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario and JB3
September 14, 2024

I always work with great people at the dealership for my service needs. Their work is excellent and I never wait long More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby
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