
Larry H. Miller Ford Mesa
Mesa, AZ
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Very friendly staff, and they were fully focused on finding my wife's needs/wants for a vehicle first before finding the car that was perfect for her. They will be getting my attention when it's time f finding my wife's needs/wants for a vehicle first before finding the car that was perfect for her. They will be getting my attention when it's time for me to find a new car as well. More
Great service, friendly professional staff, excellent results! The team assigned to my vehicle was outstanding. The service technician diagnosed the issues accurately and also was proactive in recognizin results! The team assigned to my vehicle was outstanding. The service technician diagnosed the issues accurately and also was proactive in recognizing an imminent brake system failure before it did major damage to brake rotors. My service advisor was very prompt in keeping me apprised of the service techs recommendations and the costs. I am very happy with the results; my truck is running great and blowing cold AC! Thank you, Larry H,! More
Katlynn received me according to the appointment I had made to service my Ranger-processed the request and forward to service department -done efficiently made to service my Ranger-processed the request and forward to service department -done efficiently More
The gentleman that we talked to at the service department was not very knowledgeable about his job. He told me that the battery that was just over a year old had no warranty on it. I told him he was wrong ab was not very knowledgeable about his job. He told me that the battery that was just over a year old had no warranty on it. I told him he was wrong about that. He said he would have to talk to his supervisor about it. He came back and told me that I was correct. I was then informed that it would take an hour and a half to replace the battery, it took 3 hours. My wife and I were not happy about that. As far as the choice of service centers, I chose Larry Miller, due to the vicinity. I didn’t want to risk breaking down trying to drive to the dealership on the other side of town. More