
Larry H. Miller Ford Mesa
Mesa, AZ
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Customer service was terrible. 4 people told me a vastly different information about my vehicle recall. They scheduled me then when I brought it in they said it didn’t need it then 4 people told me a vastly different information about my vehicle recall. They scheduled me then when I brought it in they said it didn’t need it then changed their mind again after questioning two other people plus the manager. More
Great place to get service! Attentive staff. Great experience. Bought my vehicles here and the staff seems to really go the extra mile to satisfy guests. Attentive staff. Great experience. Bought my vehicles here and the staff seems to really go the extra mile to satisfy guests. More
Took the Ranger in for an oil change. Deal was great. 3 changes for $99. Service was friendly. However. I was informed that an alignment was needed in my truck. There was no follow so we Deal was great. 3 changes for $99. Service was friendly. However. I was informed that an alignment was needed in my truck. There was no follow so we could get that service completed on the same visit. I asked again during pickup a was told it was too late. Going back to when it was Berge Ford, a car wash was standard with service. There was no wash or even an offer to wash the truck. Now I will have to take time to schedule a service that could have been completed during my original visit. More
They went above and beyond for me today, my husband is in rehab so all paperwork had to be taken to him for signature. I have always had excellent service and care. in rehab so all paperwork had to be taken to him for signature. I have always had excellent service and care. More
My experience at Larry H Miller Ford was great. The staff was very professional and listened carefully to my concerns. The work was very thorough, covering my service requests and all recall issues The staff was very professional and listened carefully to my concerns. The work was very thorough, covering my service requests and all recall issues. More