Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Larry H. Miller Ford Mesa
Mesa, AZ
1,658 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,658 reviews
August 24, 2024
I am not sure what the point of making an appointment is for. 45 minutes after my appointment time, my car still had not been moved into a bay. Minutes short of being there for 2 hours my car was done. for. 45 minutes after my appointment time, my car still had not been moved into a bay. Minutes short of being there for 2 hours my car was done. Why does it take 2 hours for an oil change at a “Quick Lane”? A scheduled oil change!!!. It didn’t used to be like this. I have used LHM Quick Lane for several years. This time was was really irritating. More
by H#1445
Employees Worked With
Valencia Villa
August 23, 2024
Late edit to my original post. I spoke to the service manager, Seth within a few days of pick up my vehicle. He’s an extremely knowledgeable and professional individual. He listene I spoke to the service manager, Seth within a few days of pick up my vehicle. He’s an extremely knowledgeable and professional individual. He listened to my concerns and ready to address frustrations, rectifying them immediately. To clarify, a few frustrations were beyond their control and I was unaware of it at the time. Highly recommend More
by T
Employees Worked With
Seth
August 22, 2024
Larry H Miller made a difficult transmission situation with my truck the most pleasant possible experience. Suzie is great her job! She was very communicative and friendly! with my truck the most pleasant possible experience. Suzie is great her job! She was very communicative and friendly! More
by Nckodom
Employees Worked With
Suzie
August 22, 2024
I had an excellent experience with Suzie and the team at Larry H. Miller Ford in Mesa, Arizona! My 2016 Fusion had an issue with the left-side headlight and fog light, and they got it into the shop right aw Larry H. Miller Ford in Mesa, Arizona! My 2016 Fusion had an issue with the left-side headlight and fog light, and they got it into the shop right away. From start to finish, everything was handled with professionalism and efficiency. Suzie was incredibly helpful, keeping me informed throughout the process and ensuring that my car was serviced on time. What really stood out was how hassle-free the whole experience was. The team quickly diagnosed the problem and got it fixed without any unnecessary delays or complications. It's clear that customer service is a priority here, and they went above and beyond to make sure my Fusion was back on the road quickly. I highly recommend Suzie and the service team at Larry H. Miller Ford – they really delivered! More
by johnbrutovsky
Employees Worked With
Suzie F., Joey Zaffino, Dave Harney, Katlynn Artz, Fernando Pacheco, Jim Cortina, Derek Ironside
August 20, 2024
Larry H Miller is hands down the BEST dealership I have ever been to. I actually bought my truck at a different dealership (unfortunately) but bring my truck there for all service and recently body shop a ever been to. I actually bought my truck at a different dealership (unfortunately) but bring my truck there for all service and recently body shop after an accident. My repairs were perfect, and they detailed my truck for me. They scheduled a rental car for me and I didn't have to do anything. I would totally recommend Larry H Miller! More
by brendan
Employees Worked With
Terryl Judd, Derek Ironside
