
Larry H. Miller Ford Mesa
Mesa, AZ
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Efficient and communication is on point. My car was ready in less than 24 hours. They gave specific details on what my car needed to be good as new. My car was ready in less than 24 hours. They gave specific details on what my car needed to be good as new. More
Daniel was attentive and informative. Interaction was forthcoming and straight forward! Best experience we have had at a dealership! Thank You! Interaction was forthcoming and straight forward! Best experience we have had at a dealership! Thank You! More
This was my 20k service on my 2022 Ford F450 so it’s only the second service it’s ever had. I had the first service at 10k at Larry H. Miller Ford as well. Both times the Service professionals did a great jo the second service it’s ever had. I had the first service at 10k at Larry H. Miller Ford as well. Both times the Service professionals did a great job with my truck and with the way I was treated. I’m extremely satisfied with the overall experience. More
My service advisor was good at contacting me to recommend fixes but never responded to text or phone. My tires were rotated and run with different pressures front vs back. I specifically asked if the press fixes but never responded to text or phone. My tires were rotated and run with different pressures front vs back. I specifically asked if the pressures were adjusted and was told yes. I checked them when I got home and they were not. I followed up with my service advisor and did not receive a response. My rear axles were pulled for rotor service. They also recommended a differential flush which I approved. But when I asked why the differential flush would be full price when the axles were pulled and differential fluid is already lost, I was not given a reason. I have had work done here twice. Time will reveal if their work is done well. But there is opportunity for improvement with communication, explanation, and actually doing everything they claimed to do. More