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Larry H. Miller Ford Mesa
Mesa, AZ
1,586 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,586 reviews
April 30, 2024
The lack of consideration for a customers time is absolutely disgusting. We have tried to give a few chances, but the customer service just gets worse each time. Since Larry H took over, it has been absolutely disgusting. We have tried to give a few chances, but the customer service just gets worse each time. Since Larry H took over, it has been a complete disaster. We will not be back. More
by Aoller10
Employees Worked With
Seth, Abby
April 30, 2024
Larry Miller Ford was great! Made appointment & got right in online. Easy & convenient location. Professional & friendly service managers & techs. Washed my car after oil change. Made appointment & got right in online. Easy & convenient location. Professional & friendly service managers & techs. Washed my car after oil change. More
by ckostura250
Employees Worked With
Josh , Joey Zaffino
April 29, 2024
Dropped of vehicle Wednesday night for a Thursday morning appointment. All services I requested should only take a day or at MOST two days. I told Brett I needed my vehicle back Monday morning at the absolut appointment. All services I requested should only take a day or at MOST two days. I told Brett I needed my vehicle back Monday morning at the absolute latest. Monday morning came and I went to get the vehicle and work was not completed. In fact one item hadn’t even started. They tried charging me MORE than I originally approved for less work than approved and blamed their system for the mistake. They said it’s a known issue. If it’s a known issue then don’t present the price to the customer and have them sign incorrect pricing. I had to go line by line and then Brett had to get manager approval to get pricing corrected. Not sure if I’d bring my vehicle back after this. More
by Westcruzer
Employees Worked With
Brett Sampley
April 29, 2024
Simply put, the level of professionalism, experience in the industry and knowledge to place an individual with the clvehicle that meets ones needs is remarkable. the industry and knowledge to place an individual with the clvehicle that meets ones needs is remarkable. More
by jose.martinez6908
Employees Worked With
Austin Farzier, Ricky Inclan
April 29, 2024
Nice communication, follow up And great service. I always happy to take my truck order Money. I always happy to take my truck order Money. More
by 123constructionaz
Employees Worked With
Michelle Baldenegro, Scott Jones, Gibson Nganga, Scott Solee, Alfonso Caballero, Martin Martinez, Ricky Inclan, Jose Bracamonte, Steven Ibarra, Mel Stewart
