Larry H Miller Group

We purchased a 2026 Subaru Premium here in cash, but the dealership rewrote the deal without disclosure to pocket an extra $2,700. We negotiated an out-of-the-door price of $35,000, which was explicitly dealership rewrote the deal without disclosure to pocket an extra $2,700. We negotiated an out-of-the-door price of $35,000, which was explicitly supposed to include our $2,700 trade-in value (making the vehicle price $32,300). We wrote a check for $35,000. However, we later discovered the transaction was processed at $37,700—meaning they took our $35,000 cash check and added our $2,700 trade-in on top of it, completely removing the agreed trade-in credit. They hid this by directing us to sign on an electronic tablet, claiming we were 'only declining optional products' while actually applying our signatures to rewritten documents we were never allowed to see. To make matters worse, they refused to give us a paper contract, handing us a zip drive instead. Six months later, that file remains completely unreadable and locked. We still have not been provided a legible copy of our own purchase agreement, which violates Idaho's strict disclosure laws. I emailed the General Manager Ty Leuthold directly to quietly resolve this $2,700 discrepancy and get a readable copy of our contract, but I have been completely ignored. Avoid Larry H. Miller Subaru Boise unless you plan on bringing a lawyer to audit the digital signatures. More

The service I received yesterday was excellent. It was easy to make an appointment, and they kept me informed step by step what was going on. I had another question in addition to the service I r It was easy to make an appointment, and they kept me informed step by step what was going on. I had another question in addition to the service I requested, and they went out of their way to get me an answer. More

The Sevice Dept. (Cody) and Parts Dept. (Tom) are awesome. There wasnin issue with a part and my choice to have another garage to install that part. After a bad in (Cody) and Parts Dept. (Tom) are awesome. There wasnin issue with a part and my choice to have another garage to install that part. After a bad install and part, these 2 guys worked hard to make me happy and showed what awesome employees they are. Thank you so much. More

After several years of dealing with larry h miller toyota in murray, utah, I'm done. Moving on to someone else.. I have NO confidence in their service techs. I've been told things are done and they haven't in murray, utah, I'm done. Moving on to someone else.. I have NO confidence in their service techs. I've been told things are done and they haven't been. I have been told I need service when they didn't look at service records or even physically look at my fluids. I have dealt with two service managers and all they can say is..... I'm sorry. so moving on. I DO NOT RECOMMEND GOING THERE. More

Pretty much stereotypical used car experience. Far too much sales person leaving the room to talk to someone else to make a decision and keep negotiating. Then the guy who finalizes it all puts Far too much sales person leaving the room to talk to someone else to make a decision and keep negotiating. Then the guy who finalizes it all puts on the pressure on to buy warranty. More

I have bought three of my last four vehicles from Larry H Miller, but my experience at the truck center has cured me of doing that anymore. I bought a vehicle recently, the navigation system worked and was o Miller, but my experience at the truck center has cured me of doing that anymore. I bought a vehicle recently, the navigation system worked and was observed working by myself, their own salesman, and my spouse. By the time we finish financing, the dealership was closed, and on my way home the navigation system does not work from the moment and never worked again. I should have walked right back in then, but I was trying to be nice and help them get home without having to wait even more, big mistake. I try everything I can that I can find online, the dealership stalls me for a week and then the sales manager says there is nothing they can do. Even in an as-is contract, this might constitute fraudulent representation. The store manager will not return calls. Avoid at all costs, they have no interest in working with you and holding up their end of the bargain. They still owe me a license plate in a key and I am concerned that they won’t follow through, time will tell. More

We purchased a 2023 Ram 4500 Laramie from Larry H. Miller Chrysler Jeep Dodge Ram Riverdale. The initial visit went extremely well and we were able to order the truck we wanted with the Commercial Man Miller Chrysler Jeep Dodge Ram Riverdale. The initial visit went extremely well and we were able to order the truck we wanted with the Commercial Manager. We were told that the truck would need to be built and we would be kept informed of the progress through delivery to the dealership. We received notices when the truck was in que to be built, when the build was begun, when the build was completed, when it was shipped and finally when it was delivered to the dealership. Cody Johnson, the Sales Manager, guided us through each step of the process and personally delivered the truck to us at the dealership. We paid cash so we didn't have any interaction with the finance department but Kelly walked us through the extended warranty process and made sure that we got the coverage we wanted by patiently answering our questions and addressing our concerns Overall, it was a very pleasant and painless process dealing with people like Cody and Kelly who are completely dedicated to serving the customer. Larry H Miller Riverdale exceeded our every expectation and we highly recommend them to anyone looking to by a new car or truck. More

Terrible feeling walking away from Murray Toyota dealership. Maybe it's the culture of the executives. But I feel like I just dealt with some of the least honorable people in Utah. I was just tryin dealership. Maybe it's the culture of the executives. But I feel like I just dealt with some of the least honorable people in Utah. I was just trying to not get ripped off. I am a disabled veteran and I kept finding them really lying to me. From me credit score to their own online pricing. I feel like I get more truth from criminals them their sales team and management. Never want to do business with them again. More

Bought 2022 GV80 and had the best service of any dealer in Arizona. Had been looking for a Mercedes for a few months and called Genesis dealer just to inquire and bought over the phone. The service and v in Arizona. Had been looking for a Mercedes for a few months and called Genesis dealer just to inquire and bought over the phone. The service and vehicle was that exceptional!!!! Our salesperson Pat, was the best salesperson we have met!!!! Dealer and Pat should be commended for their commitment to Outstanding Customer Service!!! More