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Larry H. Miller Honda Murray

Murray, UT

4.7
1,608 Reviews

5808 S. State Street

Murray, UT

84107

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1,608 Reviews of Larry H. Miller Honda Murray

July 02, 2025

Best customer service thank you! I will definitely come back again soon maybe even sooner lol More

by faris Musa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
July 02, 2025

Wayne was amazing and helped me through the whole process. From start to beginning it was a pleasure More

by futon.batik.3j
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne
July 02, 2025

They should givev a option of MAYBE, not just yes or no. on the questions. I waited almost 2 hours for an oil change today. Last time I came in for an oil change, they said that my rear brakes needed t More

by disneyqueen59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaz
Dec 20, 2025 -

Larry H. Miller Honda Murray responded

Thank you for your feedback. We apologize for any inconvenience you experienced during your recent visit. We will take your suggestions into consideration for future improvements. Our goal is to provide honest and efficient service for all our customers. Please email us at [email protected] to discuss your concerns further.

July 01, 2025

Wayne at this location is amazing. He’s honest and has integrity. Always a pleasure to work with. My daughter has bought 2 cars from him and her coworkers all go to Wayne as well. More

by Maria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Emery
July 01, 2025

The service we received was top rate and done in good time. Chris was our service representative and he did an excellent job. People were very friendly and answered all of my questions. I would recommend More

by Marshaburnside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris was our service employee and I give him 5 stars!
June 30, 2025

Excellent service and customer service. Satisfied with the outcome of my experience. David was very helpful and friendly. More

by chrisaranda07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Dilley
June 30, 2025

I am genuinely excited that you have found the ideal person for the job. After nearly two years as a customer at Honda, I can confidently say that there is a noticeable transformation. The new service d More

by angledezma09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Romero , Cameron Dilley
June 30, 2025

Very slow. I had an oil change appointment set for 8:15, and it took 2.5 hours before they were done. It took over 1.5 hours before they finished the inspection More

by Audrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
Jul 02, 2025 -

Larry H. Miller Honda Murray responded

Thank you for your feedback. We’re very sorry about the long wait during your appointment—especially with little ones and other plans for the day. That’s not the experience we aim to provide, and we understand your frustration. We do appreciate your kind words about our staff and your note on the straightforward recommendations. That means a lot. We’re working to improve our scheduling and turnaround times, and your feedback helps us do that. We hope to provide a smoother visit next time.

June 30, 2025

Poor service Poor communication demeaning Overall bad experience Not organized Did not care about the person in front of them More

by Why
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not aware of names, Cameron Dilley
Jul 02, 2025 -

Larry H. Miller Honda Murray responded

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and that we did not meet your expectations. What you described does not reflect the standard of care and service we aim to provide. We take concerns about communication, organization, and respect very seriously, and we regret that you felt demeaned or uncared for. That is never acceptable, and we’re committed to addressing this internally to ensure it does not happen again. If you're open to it, we would appreciate the opportunity to learn more about your experience directly. Please feel free to contact Richard Romero at 801-268-5567, so we can better understand what went wrong and how we can make things right.

June 28, 2025

Service was very good the rep took care of me understood I needed value for what I paid for More

by scottchristianbair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Dilley
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