Back

Larry H. Miller Honda Murray

Murray, UT

4.6
1,502 Reviews

5808 S. State Street

Murray, UT

84107

Directions

By Type

1,502 Reviews of Larry H. Miller Honda Murray

June 30, 2025

Poor service Poor communication demeaning Overall bad experience Not organized Did not care about the person in front of them More

by Why
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not aware of names, Cameron Dilley
Jul 02, 2025 -

Larry H. Miller Honda Murray responded

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and that we did not meet your expectations. What you described does not reflect the standard of care and service we aim to provide. We take concerns about communication, organization, and respect very seriously, and we regret that you felt demeaned or uncared for. That is never acceptable, and we’re committed to addressing this internally to ensure it does not happen again. If you're open to it, we would appreciate the opportunity to learn more about your experience directly. Please feel free to contact Richard Romero at 801-268-5567, so we can better understand what went wrong and how we can make things right.

June 28, 2025

Service was very good the rep took care of me understood I needed value for what I paid for More

by scottchristianbair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Dilley
June 27, 2025

They kept their appointment time and didn’t push more service items. They were friendly and it was well done. More

by phaseiiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Cameron Dilley
June 26, 2025

Traveling from out of town. Needed service for oil change tire rotation. Everybody courteous and efficient. Got the work done in a very timely fashion. More

by wamathis
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
June 26, 2025

Carlos Solorzano was fantastic to work with! He helped us get the best deal on our car! He was quick, extremely helpful, and very kind! He even helped me move everything out of my trade in car w More

by ankroff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Solorzano, Scott Harding, Jim Allred, Cameron Dilley, Wade Henrie, Phil Pecoraro
June 25, 2025

Good experience and had the car we were looking for in stock. Drove it away the same day! More

by sdrose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Briese and salesperson Jude
June 25, 2025

Sales people were very courteous did not push anything to me and over all had a great experience. More

by Chicali131966
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Akram
June 24, 2025

Pat was great to work with. Friendly, helpful moving my items from tradein to purchase. More

by K Louise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Like, John
June 24, 2025

I was pretty happy with my recent experience. The employees were very nice. This was my second time at the service area and both times I felt like they suggested fixing things that didn't need More

by LKmlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
June 23, 2025

I needed to have the lights in the running boards repaired. I also had a problem with the engine hesitating when starting up from a stop. This was checked and they found no problem. Just got a remin More

by Court
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Dilley