Larry H. Miller Honda Murray

Title: Disappointing Experience with Wayne Emery: Defective Honda Passport 2023 I recently purchased a Honda Passport 2023 from Wayne Emery, and the experience has been nothing short of disappoint Defective Honda Passport 2023 I recently purchased a Honda Passport 2023 from Wayne Emery, and the experience has been nothing short of disappointing. From the moment I drove off the lot, I encountered issues with the vehicle's wireless charger, which simply does not work. Despite purchasing a brand-new vehicle, I have been left frustrated and inconvenienced by this major defect. Not only did I expect a functioning wireless charger, but I also anticipated a level of quality and reliability from a reputable dealership like Wayne Emery. However, their response to my concerns has been lackluster at best. The customer service I received was abysmal, with little to no effort made to resolve the issue in a timely manner. It's clear that their commitment to customer satisfaction is severely lacking. I urge potential buyers to beware of Wayne Emery and their disregard for delivering quality products and satisfactory customer service. My experience with them has been a costly mistake, and I would caution anyone considering a purchase from this dealership to proceed with extreme caution. More

Thank you for fabulous service! Jude an awesome salesman. Everyone we worked with was knowledgeable and professional Jude an awesome salesman. Everyone we worked with was knowledgeable and professional More

Everyone that helped me was very kind and knowledgeable. They answered all my questions and gave me good advice. They helped me to get an Uber ride so I didn’t have to wait at the dealership for my car to b They answered all my questions and gave me good advice. They helped me to get an Uber ride so I didn’t have to wait at the dealership for my car to be worked on. More

Charged me for an engine bay cleaning, didn't clean it. When I confronted them, the first guy got defensive and was dismissive. Second guy was apologetic and got it cleaned, but after the engine bay dried When I confronted them, the first guy got defensive and was dismissive. Second guy was apologetic and got it cleaned, but after the engine bay dried it was still dusty and full of dead leaves. They also didn't check my tire pressure, but claim they do. Overall this visit was very disappointing and made me feel like I have to double check everything they do. They also added on a "shop fee" that makes no sense. I pay a lot for all the services they carry out. You can't tell me the base price doesn't cover everything. The fee is just their way of squeezing more money out us, while still claiming the prices are fair and transparent. More

They always do a great job with servicing my Ridgeline, been a good experience so far! been a good experience so far! More

Very helpful. Updated me in the progress of my car during the repair process. Let me know what needed done Updated me in the progress of my car during the repair process. Let me know what needed done More

Garbage service center over tightened oil plug and cross threaded it and blamed it on the people who did prior. threaded it and blamed it on the people who did prior. More

Was in and out within an hour. The receptionist was was helpful and knowledgeable about my vehicle. The receptionist was was helpful and knowledgeable about my vehicle. More

A lot of confusion on contract. This finance guy misspelled my wife name from computer and need to proved it was my wife with her signature. I think that is overblown on his part. This finance guy misspelled my wife name from computer and need to proved it was my wife with her signature. I think that is overblown on his part. More

No issues experienced and a smooth transaction making a purchase. These last words are to hit the minimum purchase. These last words are to hit the minimum More