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Larry H. Miller Honda Murray

Murray, UT

4.6
1,573 Reviews

5808 S. State Street

Murray, UT

84107

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1,573 Reviews of Larry H. Miller Honda Murray

May 17, 2024

They treated me like a long time customer even though it was my first visit. They were friendly and professional. They went over an beyond to satisfy this customer. 100% More

by MG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Dilley
May 17, 2024

Very professional. Kept me informed of status of both scheduled and unscheduled work. The waiting area was clean. More

by Peter68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Antonella , Cameron Dilley
May 16, 2024

Pilot was making noise and dropped off after hours. Erik communicated early the next day with inspection report and estimate. Go ahead given and work completed by 4:00 that day. Very happy with the exp More

by cottonwoodglass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik the service writer was great, Cameron Dilley
May 15, 2024

Está bien pero toma mucho tiempo X un cambio de aceite pero si son muy amables More

by Manuel rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Dilley
May 15, 2024

The dealer was warm and accommodating. He explains well and assisted me throughout the process. He is truly commendable. More

by Ryan M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Braswell
May 15, 2024

LHM Honda did a great job on my oil change. Rick was courteous, knowledgable and professional. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick, Cameron Dilley
May 19, 2024 -

Larry H. Miller Honda Murray responded

Steve, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

May 14, 2024

I just did an oil change and my husband see something was missing Keys and capo tools from the driver side door. The key are for a heavy equipment, the gay name David said he never see but we know everything More

by Erika torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor , Cameron Dilley
May 16, 2024 -

Larry H. Miller Honda Murray responded

Erika, I’m sorry to hear about the issues during your recent service visit. We take such concerns very seriously and I will personally review this matter to ensure nothing is overlooked. It’s our goal to provide trustworthy and reliable service. Please reach out to me directly at your earliest convenience so we can resolve this. I look forward to hearing from you and making things right. - Phil Pecoraro, General Manager, (801) 699-7636

May 12, 2024

They tried to sell me air and cabin filters using photos from a previous visit, very shady. More

by Johnoneida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cameron Dilley
May 15, 2024 -

Larry H. Miller Honda Murray responded

Johnoneida, I apologize for the concerns you raised regarding the transparency and sales approach during your recent visit. We strive to ensure all parts recommendations are clearly explained and justified with current vehicle inspections. I take your feedback seriously and would like to investigate what occurred to prevent such instances. If we haven’t yet spoken directly, please feel free to reach out to me so we can discuss this further and ensure your satisfaction. - Phil Pecoraro, General Manager, (801) 699-7636

May 12, 2024

The service guys at Honda are so pleasant to work with. They treat you respectfully and make sure you know everything that's going on and very respectful of your time. I appreciate that they have refreshm More

by juleneprice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Dilley
May 11, 2024

I did my research and knew what I wanted. I came in with an offer in mind that would meet our needs. They were very real and strait forward and transparent and we got the deal set in the firs More

by NikeSlip
Recommend Dealer
Yes
Employees Worked With
Akram Alasady
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