This is the second car we have purchased at LHM Honda, so I think that says a lot. Tien was knowledgeable, efficient and went out of his way to help my wife and I. He even offered to take us out to the airport when it seemed that we might not have our new car ready in time. What a pleasant, non-intimidating and efficient experience. When it is time for another car, we will consider LHM Honda first!